Extending PBX Functionalities to Mobile Devices

This strategic analysis is part of Frost & Sullivan' s continued coverage of the North American enterprise telephony marketplace, with special focus on fixed-mobile clients that extend business telephony to mobile devices. For the purposes of this research, Frost & Sullivan defines a partial Fixed Mobile Convergence (also called "first level" of FMC) as a communication solution that extends PBX functionalities to the mobile device. Although handoff is not available, customers still enjoy different calling capabilities. The study highlights the benefits of extending business telephony to a mobile device, describe the profiles of selected market participants, and names key technological trends.