Table of Contents
- I. EXECUTIVE SUMMARY, DEFINITION AND METHODOLOGY
- I MAJOR FINDINGS
- II EXECUTIVE SUMMARY
- III METHODOLOGY
- II. RETAIL MULTICULTURAL COMMUNICATIONS: DEFINING TARGETS AND GOALS
- 2.1 INDUSTRY CONTEXT
- 2.2 INCLUSION IN GENERAL MARKETING CAMPAIGNS
- 2.3 UNDERSTANDING MARKET OPPORTUNITIES AMONG MULTICULTURAL CONSUMERS
- 2.4 INCREASED BUYING POWER
- 2.5 CULTURAL SENSITIVITY
- III. RETAIL MARKETING MULTICULTURAL SPECIFIC TRENDS
- 3.1 COURTING MULTICULTURAL CONSUMERS
- 3.2 GEOGRAPHIC CONSIDERATIONS
- Census 2000 Summary: Percent of Persons Who Are Hispanic or Latino
- Census 2000 Summary: Percent of Persons Who Are African American
- Census 2000 Summary: Percent of Persons Who Are Asian
- 3.3 LARGER RETAILER VS. SMALL BUSINESS
- 3.4 PREFERRED MEDIA VEHICLES AND COMMUNICATIONS
- IV. COMPETITIVE ASSESSMENTS OF RETAIL COMPANIES TARGETING MULTICULTURAL CONSUMERS
- 4.1 SEARS HOLDING COMPANY
- 4.1.1 Context
- 4.1.2 Multicultural Perceptions
- 4.1.3 Marketing Effectiveness
- 4.2 TARGET
- 4.2.1 Context
- 4.2.2 Multicultural Perceptions
- 4.2.3 Marketing Effectiveness
- 4.3 CIRCUIT CITY
- 4.3.1 Context
- 4.3.2 Multicultural Perceptions
- 4.3.3 Marketing Effectiveness
- 4.4 WAL-MART
- 4.4.1 Context
- 4.4.2 Multicultural Perceptions
- 4.4.3 Marketing Effectiveness
- 4.5 FEDERATED DEPARTMENT STORES
- 4.5.1 Context
- 4.5.2 Multicultural Perceptions
- 4.5.3 Marketing Effectiveness
- 4.6.1 Context
- 4.6.2 Multicultural Perceptions
- 4.6.3 Marketing Effectiveness
- 4.7 IKEA
- 4.7.1 Context
- 4.7.2 Multicultural Perceptions
- 4.7.3 Marketing Effectiveness
- III. DISCLAIMER
- X. APPENDIX
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