SMB Cluster Analysis: SMB 2.0s Lead the Way Toward Next-Generation Technology

Table of Contents

• IDC Opinion
• In This Study
• Methodology
• Situation Overview
• Cluster Analysis
• Demographic Overview: Employee Count, Annual Revenue, IT Spending, and IT Staffing by Cluster
• General Business Priorities by Cluster
• IT Spending Priorities by Cluster
• Impact of the Economy on IT Spending by Cluster
• Use of Advanced Technology by Cluster
• Future Outlook
• Essential Guidance
• Learn More
• Related Research
• Methodology
• Synopsis
• Table: U.S. SMB Attitudes Toward Technology Investment and Implementation and the Economy by Cluster, 2008 (Mean Score)
• Table: U.S. SMB Mean Number of Employees, Mean Annual Revenue, Mean Annual IT Spend, and Full-Time IT Staff by Cluster, 2008
• Table: U.S. SMB General Business Priorities by Cluster, 2008 (% of Respondents)
• Table: U.S. SMB IT Spending Priorities by Cluster, 2008 (% of Respondents)
• Table: Impact of the Economy on IT Spending in U.S. SMBs by Cluster, 2008 (% of Respondents)
• Table: U.S. SMB Technology Use by Cluster, 2008 (% of Respondents)
• Figure: U.S. SMBs by Cluster, 2008
• Figure: U.S. SMB Server-Based LAN Use by Cluster, 2008
• Figure: U.S. SMB Software-as-a-Service Use by Cluster, 2008
• Figure: U.S. SMB Smartphone Use by Cluster, 2008