Abstract
This IDC study examines emergency wireless enhanced 911 services (E911)
and approaches to implementation in several jurisdictions. Canada is "late
in the game" in adopting new regulatory rules to implement
emergency wireless enhanced 911 services. Although public safety officials applaud
the CRTC for releasing its policy on Phase II of
wireless E911 in February 2009, it has left important features
to further study in a second stage.
"This lag in adoption
will continue to impede the provision of effective location-based emergency
dispatch services to wireless users by Canadian public safety bodies,"
said Lawrence Surtees, vice president of communications research at IDC
Canada. While the CRTC must urgently establish the timelines for
the second stage, "There is also a compelling need for
the commission to take the lead to establish ongoing national
emergency wireless E911 policies and standards for the public safety
community," Mr. Surtees said.
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