Abstract
This IDC study presents the Slovak IT services market in
2008 and forecasts expenditure on IT services through 2013. The
study contains market size, vendor market shares, and forecasts for
13 foundation market categories.
The study ranks the top Slovak IT
services providers by their 2008 revenues and includes detailed profiles
of IT services portfolios for the top five, their presence
in individual vertical markets, and their largest contracts. The top
services providers for each of IDC' s foundation market categories are
also provided.
The study answers the following questions:
- What are IDC' s predictions
for spending on IT services? What are the assumptions behind
the forecast numbers? And what impact will these have on
the market forecasts?
- What are the new trends in IT services
delivery, such as outsourcing and business services?
- Who are the market
leaders in Slovakia based on services revenue, and what are
their strengths, weaknesses, and strategies for the future?
"The financial crisis
has brought the economic boom of previous years to an
abrupt halt in Slovakia. As companies slash personnel and budgets,
services vendors will need to adjust to new buying behaviors
by displaying a willingness to offer more flexible solutions, renegotiate
pricing terms, and facilitate faster services deliveries. Additionally, IT services
providers should prioritize long-term relationships with their customers, educate them
on the benefits of solutions, and help them grow. This
kind of partnership approach will build trust and help ensure
revenue streams in the post-crisis economy." Senior Research Analyst
Curtis Robinson, IDC CEMA
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