Japan Mobile SaaS User Survey 2009: Needs of Emerging Enterprise Consumers

Table of Contents

• IDC Opinion
• In This Study
• Objectives and Taxonomy
• Objectives of the Study
• Scope of the Study
• Taxonomy
• Mobile Computing
• Mobile SaaS
• Methodology
• Survey Period
• First Survey
• Second Survey
• Attributes of the Survey Respondents
• Executive Summary
• Actual State of Mobile Computing Implementation
• Utilization Situation of Mobile Computing Terminals
• Utilization Purposes and Software of Mobile Phones/Smartphones Leveraged at Business Operations
• ASP/Saas Utilization Through Mobile Phones/Smartphones Leveraged at Business Operations
• Utilization Effectiveness of Mobile Computing Through Mobile Phones/Smartphones
• Future Outlook for Mobile Saas
• IDC' s Recommendations for Expanding Mobile Saas Utilization
• Situation Overview
• First Survey Results: Actual State of Mobile Computing Implementation
• Actual State of Mobile Computing Terminal Utilization
• Second Survey Results: Actual State of Mobile Computing Implementation
• Percentage of Corporate Users/Private Users of Mobile Computing Through Mobile Phones/Smartphones
• Corporate User Utilization Trends of Mobile Computing Through Mobile Phone/Smartphones
• Mobile Phone/Smartphone Carriers of Corporate Users
• Personnel Supplied with Mobile Phones/Smartphones
• Average Mobile Phone/Smartphone Utilization Fee per User
• Mobile Phone/Smartphone Utilization Areas
• Utilization Purposes and Software of Mobile Phones/Smartphones Leveraged at Business Operations
• Implementation Methods of Business Applications Utilized (and Considering/Interested in Utilizing) Through Mobile Phones/Smartphones
• Security Services Utilized (and Considering/Interested in Utilizing) for Mobile Computing Environments
• Corporate Mobile User-Oriented Services Utilized (and Considering/Interested in Utilizing)
• Private User Utilization Trends of Mobile Computing through Mobile Phones/Smartphones
• Company Positions and Working Conditions of Private Users
• Average Mobile Phone/Smartphone Utilization Fee (Monthly Amount)
• Mobile Phone/Smartphone Utilization Areas
• Utilization Purposes and Software of Mobile Phones/Smartphones Leveraged at Business Operations
• Implementation Methods of Business Applications Utilized Through Mobile Phones/Smartphones
• Utilization Effectiveness of Mobile Computing through Mobile Phones Smartphones
• Improvements in Business Operations and Business Operations Efficiency
• Future Outlook
• Essential Guidance
• Learn More
• Related Research
• Synopsis
• Table: Attribute Distribution by Industry Sector
• Table: Attribute Distribution by Number of Employees
• Table: First Survey: Attribute Distribution by Industry Sector/Number of Employees
• Table: Second Survey: Attribute Distribution by Industry Sector/Number of Employees
• Table: Implementation Methods of Business Applications Utilized (and Considering/Interested in Utilizing) through Mobile Phones/Smartphones by Corporate Users (%)
• Table: Implementation Methods of Business Applications Utilized through Private User Mobile Phones/Smartphones (%)
• Figure: State of Mobile Computing Implementation
• Figure: State of Mobile Computing Implementation by Number of Employees
• Figure: State of Mobile Computing Implementation by Industry Sector
• Figure: Reasons for Deciding Not to Implement Mobile Computing, Reasons for Not Considering/Not Having Interest
• Figure: Owners of Mobile Terminals Being Utilized
• Figure: Owners of Mobile Terminals Being Utilized by Number of Employees
• Figure: Types of Mobile Computing Terminals Being Utilized
• Figure: Mobile Communications Carriers of Mobile Phones/Smartphones Being Utilized
• Figure: Mobile Phone/Smartphone Corporate User/Private User Distribution of Second Survey Respondents
• Figure: Mobile Communications Carriers of Corporate User Mobile Phones/Smartphones
• Figure: Company Positions of Corporate Users Supplied with Mobile Phones/Smartphones
• Figure: Working Conditions of Corporate Users Supplied with Mobile Phones/Smartphones
• Figure: Number of Corporate Users Supplied with Mobile Phones/Smartphones
• Figure: Number of Corporate Users Supplied with Mobile Phones/Smartphones by Industry Sector
• Figure: Number of Corporate Users Supplied with Mobile Phones/Smartphones by Industry Sector (Continued from Figure 14)
• Figure: Average Mobile Phone/Smartphone Utilization Fee per Corporate User
• Figure: Average Mobile Phone/Smartphone Utilization Fee per Corporate User by Number of Employees
• Figure: Mobile Phone/Smartphone Utilization Areas of Corporate Users
• Figure: Utilization Purposes and Software of Mobile Phones/Smartphones Leveraged at Business Operations by Corporate Users
• Figure: ASP/SaaS Utilization Rate of Business Applications Utilized (and Considering/Interested in Utilizing) through Mobile Phones/Smartphones
• Figure: Security Services Utilized (and Considering/Interested in Utilizing) for Mobile Computing Environments
• Figure: Corporate Mobile User-Oriented Services Utilized (and Considering/Interested in Utilizing)
• Figure: Company Positions of Private Users
• Figure: Working Conditions of Private Users
• Figure: Average Mobile Phone/Smartphone Utilization Fee (Monthly Amount) for Private Users
• Figure: Mobile Phone/Smartphone Utilization Areas of Private Users
• Figure: Utilization Purposes and Software of Mobile Phones/Smartphones Leveraged at Business Operations by Private Users
• Figure: ASP/SaaS Utilization Rate of Business Applications Utilized through Private User Mobile Phones/Smartphones
• Figure: Utilization Effectiveness of Mobile Computing through Mobile Phones Smartphones
• Figure: Improvements in Business Operations and Business Operations Efficiency