Self-Checkout Systems: Creating Value Across the Retail Store

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Executive Summary
    • Key Findings
  • Methodology
• Situation Overview
  • Benefits of Self Checkout to Consumers
  • Figure: Self-Checkout Benefits for Consumer
  • As a Result of Self Checkout, Consumers Are Looking for Clean Stores, Product Availability, and Accessible Staff
  • Figure: Most Important Staff Reallocation Areas for Consumers
    • Consumer Preferences by Age Group
    • Figure: Most Important Staff Reallocation Areas for Consumers by Respondent Age
  • Moving Beyond Front-End Benefits
• Future Outlook
• Figure: Additional Self-Service Devices Consumers Desire
• Figure: Additional Self-Service Devices Consumers Desire by Country
• Essential Guidance
  • Recommendations for Retailers
• Learn More
  • Related Research
  • Synopsis