Abstract
Revenues from voice telephony are now declining in most European countries. IDC estimates that
the European fixed-voice market will decline from $108 billion in 2003 to $95 billion by 2008, which
is a compound annual growth rate of -3%. "With the total market declining, service providers
have entered a fierce battle for market share," reports Jill Finger Gibson, research director,
European Fixed-Voice Services. "However, this can only be a short-term strategy: in the longer
term, voice service providers will need to think seriously about the viability of offering
traditional fixed-voice services at all." | 
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