Report: Small and Medium-Sized Enterprises Managed Services Usage and Preference

Table of Contents
IDC Opinion
In This Study
- Methodology
Situation Overview
- Current Usage of Managed Services
- Figure: Current Managed Services Deployed
- Delivery Mechanisms for Managed Services
- Figure: Mechanisms for Outsourcing, 2006
- Problems Encountered by SMEs with Managed Services/Outsourcing
- Figure: Problems Encountered With Respect to Outsourcing
- Table: Problems Encountered During Outsourcing by Country, 2006
- Evaluations of Vendors Outsourcing Capabilities
- Figure: Overall Outsourcing Capabilities - Awareness Levels
- Managed Services Usage Trends
- Figure: Total Numbers of IT Vendors in Terms of Outsourcing, 2006
- Figure: Numbers of IT Vendors in Terms of Outsourcing by Country, 2006
- Managed Converged Networks Services
- Figure: Provider/Supplier for Managed Converged Networks, 2006
  - Reasons and Factors for Implementing Managed Converged Networks
  - Figure: Key Factors for Engaging an External Party in the Management of Converged/IP Networks, Combined Result, 2006
  - Table: Key Factors for Engaging an External Party in the Management of Converged/IP Networks by Country, 2006
  - Key Attributes for Managed Converged Networks Selection
  - Figure: Key Attributes Influencing Selection of Any Managed Converged Networks, Combined Results, 2006
  - Figure: Key Attributes Influencing Selection of IT Vendor
  - Figure: Key Attributes Influencing Selection of Comm/NEPs
  - Figure: Key Attributes Influencing Selection of Telco Vendor
  - Table: Key Attributes Influencing Selection of Any Managed Converged Networks by Country, 2006
- Managed LAN Networks Services
- Figure: Provider/Supplier for Managed LAN Networks by Country, 2006
  - Reasons and Factors for Implementing Managed LAN Networks
  - Figure: Key Factors for Engaging an External Party in the Management of LAN Networks, Combined Result, 2006
  - Table: Key Factors for Engaging an External Party in the Management of LAN Networks by Country, 2006
  - Key Motivating Factor in Engaging Managed LAN Networks Selection
  - Figure: Key Attributes Influencing Selection of Any Managed LAN Networks, Combined Results, 2006
  - Figure: Key Attributes Influencing Selection of Any Managed LAN Networks, IT Vendor, 2006
  - Figure: Key Attributes Influencing Selection of Any Managed LAN Networks, Comm/NEPs, 2006
  - Figure: Key Attributes Influencing Selection of Any Managed LAN Networks, Telco Vendor, 2006
  - Table: Key Attributes Influencing Selection of Any LAN Networks by Country, 2006
- Managed Wireless Network Services
- Figure: Provider/Supplier for Managed Wireless Networks, 2006
  - Reasons and Factors for Implementing Wireless Network Management
  - Figure: Key Factors for Engaging an External Party in the Management of Wireless Networks, Combined Result, 2006
  - Table: Key Factors for Engaging an External Party in the Management of Wireless LAN Networks by Country, 2006
  - Key Attributes for Wireless Network Management Selection
  - Figure: Key Attributes Influencing Selection of Any Wireless Network Management, Combined Result, 2006
  - Figure: Key Attributes Influencing Selection of Any Wireless Network Management, IT Vendor, 2006
  - Figure: Key Attributes Influencing Selection of Any Wireless Network Management, Comm/NEPs, 2006
  - Figure: Key Attributes Influencing Selection of Any Wireless Network Management, Telco Vendor, 2006
  - Table: Key Attributes Influencing Selection of Any Managed Wireless LAN Networks by Country, 2006
- Managed Security Services
- Figure: Provider/Supplier of Managed Security Services
  - Reasons and Factors for Implementing Managed Security Services
  - Figure: Key Factors for Engaging an External Party in the Management of Security, Combined Result, 2006
  - Table: Key Factors for Engaging an External Party in the Management of Security Services by Country, 2006
  - Key Attributes for Managed Security Services Selection
  - Figure: Key Attributes Influencing Selection of a Managed Security Vendor, Combined Results, 2006
  - Figure: Key Attributes Influencing Selection of a Managed Security Vendor, IT Vendor, 2006
  - Figure: Key Attributes Influencing Selection of Managed Security Vendor, Comm/NEPs, 2006
  - Figure: Key Attributes Influencing Selection of Management Security Vendor, Telco Vendor, 2006
  - Table: Key Attributes Influencing Selection of Any Managed Security by Country, 2006
- Application Management Services
- Figure: Provider/Supplier for Application Management Services by Country, 2006
  - Key Reasons or Motivating Factors for Engaging an External Party in Application Management Services
  - Figure: Key Factors for Engaging an External Party in the Management of Application Management, Combined Result, 2006
  - Table: Key Factors for Engaging an External Party in the Management of Applications by Country, 2006
  - Key Attributes for Selecting an Application Management Provider
  - Figure: Key Factors for Engaging an External Party in the Management of Application, Combined Result, 2006
  - Figure: Key Factors for Engaging an External Party in the Management of Application, IT Vendor, 2006
  - Figure: Key Factors for Engaging an External Party in the Management of Application, Comm/NEPs, 2006
  - Figure: Key Factors for Engaging an External Party in the Management of Application, Telco Vendor, 2006
  - Figure: Key Factors for Engaging an External Party in the Management of Application, Application Service Provider, 2006
  - Table: Key Attributes Influencing Selection of Any Managed Applications by Country, 2006
- Reasons for Managing IT Infrastructure In-House
- Figure: In-house Managed Services
- Reasons for Ending Previous Outsourcing Engagement
- Figure: Previous Outsourcing Management
- Reasons for SMEs to Start Embracing Managed Services
- Table: Reasons/Factors to Engage in Outsourcing
Future Outlook
Figure: New Managed Services Deployment Intentions
- Top 3 New Managed Services to be Deployed Over the Next 24 Months
- Figure: Top 3 Managed Services Choices, 2006
- Choices and Decisions
- Figure: Managed Services Trends, 2006
- Figure: Primary Reason for Companies Selection for Managed Services
- Managed Services Budgets and Plans
- Figure: Managed Services Trends
- Table: SMEs Managed Services Spending Plans Over the Next 12 Months
Essential Guidance
Learn More
- Related Research
- Synopsis

Small and Medium-Sized Enterprises Managed Services Usage and Preference - a Glass Full of Opportunities

Table of Contents