Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Definitions
- Gateway
- Enterprise Softswitch
- IP PBX System
- IP PBX Line/Seat
- IP Trunking
- Private Branch Exchange
- Selection of Profiled Vendors
- Market Sizing Methodology
- Situation Overview
- Nature of the VoIP Market and Support Services
- Nature of the Networking Support Services Market
- VoIP Hardware Support Services
- VoIP Software Support Services
- Future Outlook
- Forecast and Assumptions
- Table: Key Forecast Assumptions for the Worldwide VoIP Support Services Market, 2006-2010
- VoIP Equipment and Support Services Forecast
- VoIP Support Services Revenue
- Table: Worldwide IP PBX Equipment Shipments and Revenue, 2005-2010
- Table: Worldwide VoIP Support Services Spending, 2005-2010
- Vendor Profiles
- Cisco
- Table: Cisco at a Glance
- Table: Cisco Severity Classifications
- Table: Cisco VoIP Software Support Portfolio
- Table: Cisco VoIP Hardware Support Portfolio
- NEC
- Table: NEC at a Glance
- Table: NEC Severity Classifications
- Table: NEC VoIP Software Support Portfolio
- Table: NEC VoIP Hardware Support Portfolio
- Siemens
- Table: Siemens at a Glance
- Table: Siemens Severity Classifications
- Table: Siemens VoIP Software Support Portfolio
- Table: Siemens VoIP Hardware Support Portfolio
- Essential Guidance
- For Network Equipment Vendors
- For Server Vendors
- Learn More
- Related Research
- Synopsis
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