Western European CRM Applications, Forecast and Analysis 2007-2011

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
    • Forecast Information Sources
    • The Forecasting Process
    • Company-Level Data Collection
    • Important Notes
    • Packaged Software
    • Exchanges Rates
    • Table: Key Exchange Rate Information
  • Market Definitions
    • Customer Relationship Management Applications
• Situation Overview
  • The CRM Applications Market in 2006
  • Table: Western European CRM Applications License and Maintenance Revenues, 2005-2006 ($M/?M)
  • Figure: Western European CRM Applications License and Maintenance Revenues, 2005-2006 ($M / ?M)
  • Figure: Western Europe CRM Applications License and Maintenance Revenues by Solution Area, 2006 (%)
  • Figure: Western Europe CRM Applications License and Maintenance Revenues by Deployment Model, 2006 (%)
• Future Outlook
  • Forecast and Assumptions
    • Key Growth Drivers
    • Table: Key Forecast Assumptions for the Western Europe CRM Applications, 2007-2011
    • Figure: Western Europe CRM Applications License and Maintenance Revenues, 2007-2011 (?M)
    • Forecast by Functional Segment
    • Table: Western Europe CRM Applications License and Maintenance Forecast by Functional Market, 2007-2011 (?M)
    • Forecast by Deployment Model
    • Table: Western Europe CRM Applications License and Maintenance Forecast by Deployment Model, 2007-2011 (?M)
    • Forecast by Country
      • Western European Economic Overview
      • Austria
      • Belgium
      • Denmark
      • Finland
      • France
      • Germany
      • Greece
      • Ireland
      • Italy
      • Netherlands
      • Norway
      • Portugal
      • Spain
      • Sweden
      • Switzerland
      • United Kingdom
    • CRM Applications Forecast by Country
    • Table: Western Europe CRM Applications License and Maintenance Revenues, Forecast 2007-2011 by Country (?M)
    • Figure: Western Europe CRM Applications, 2007-2011 CAGR by Country (%)
  • Market Context
  • Table: Western European CRM Applications License and Maintenance Revenues, 2006-2011 (?M): Previous and Current Forecast Comparison
  • Figure: Western European CRM Applications License and Maintenance Revenues, 2006-2011 (?B): Previous and Current Forecast Comparison
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis