U.S. Healthcare Payer Claims BPO 2007-2011 Forecast and Analysis

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
• Situation Overview
  • Market Trends
    • Demographic Trends
    • Claims Processing Trends
    • Outsourcing Trends
  • Market Drivers and Inhibitors of Health Claims BPO
    • Market Drivers
    • Market Inhibitors
  • Vendor Trends
    • Multifunctional Outsourcers and Specialists Dominate the Market
    • Offshore Makes Sense for Claims Processing
  • Healthcare Claims BPO Vendor Overview
  • Table: Healthcare Claims BPO Vendor Landscape
  • Recent Healthcare Claims BPO Contracts
  • Table: Select Healthcare Claims BPO Client Wins, 2004-2006
• Future Outlook
  • Forecast and Assumptions
  • Table: U.S. Healthcare Payer Claims BPO Spending, 2006-2011
  • Table: Key Forecast Assumptions for the U.S. Healthcare Payer Claims BPO Market, 2007-2011
  • Key Forecast Assumptions for the U.S. Healthcare Payer Claims BPO Market, 2007-2011
  • What to Expect from the Health Claims BPO Market in 2007
    • Targeted Outsourcing Creates Opportunity
    • More Technology, Less Business Process
• Essential Guidance
  • For Claims Processing Vendors
• Learn More
  • Related Research
  • Definitions
    • Definitions of Services Segments
      • Health Claims Processing Services
      • Health Claims Processing Activities
      • Claims Business Process Outsourcing
      • Business Process Outsourcing Services
      • Horizontal Versus Vertical Business Process Outsourcing
        • Horizontal (Functional) Business Process Outsourcing
        • Vertical (Industry-Specific) Business Process Outsourcing
    • Definitions of Healthcare Segments
      • Insurance Payers
      • Other Payers
      • Healthcare Providers
      • Hospitals
      • Offices and Clinics
      • Other Healthcare Delivery Services
      • Health Spending Accounts
  • Synopsis