Asia/Pacific (Excluding Japan) Customer Relationship Management Applications 2007-2011 Forecast and Analysis

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
• Situation Overview
  • Subregional Market Analysis
    • Australia
      • Market Trends
      • Market Accelerators
      • Market Inhibitors
    • Greater China
      • Market Trends
      • Market Accelerators
      • Market Inhibitors
    • India
      • Market Trends
      • Market Accelerators
      • Market Inhibitors
    • Korea
      • Market Trends
      • Market Accelerators
      • Market Inhibitors
    • Southeast Asia
      • Market Trends
      • Market Accelerators
      • Market Inhibitors
  • Functional Market Analysis
  • Figure: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Shares by Functional Market, 2006 (US$M)
  • Major Vendors in Asia/Pacific (Excluding Japan)
  • Table: Asia/Pacific (Excluding Japan) Top 10 Customer Relationship Management Application Vendors, 2006
• Future Outlook
  • Forecast and Assumptions
  • Table: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Forecast by Functional Market, 2006-2011 (US$M)
  • Table: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Forecast by Country, 2006-2011 (US$M)
  • Figure: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Forecast, 2006-2011
  • Table: Key Forecast Assumptions for Asia/Pacific (Excluding Japan) Customer Relationship Management Applications, 2007-2011
  • Market Context
  • Table: Asia/Pacific (Excluding Japan) Customer Relationship Management Application 2006 and 2007 Revenue Forecast Comparison, 2005-2011 (US$M)
  • Figure: Asia/Pacific (Excluding Japan) Customer Relationship Management Application 2006 and 2007 Revenue Forecast Comparison, 2005-2011
• Essential Guidance
• Learn More
  • Related Research
  • Definitions
    • Customer Relationship Management Applications
      • Sales
      • Marketing
      • Customer Service
      • Contact Center
  • Appendix
    • Australia
    • Table: Australia Customer Relationship Management Application Vendor Shares, 2006
    • Hong Kong
    • Table: Hong Kong Customer Relationship Management Application Vendor Shares, 2006
    • India
    • Table: India Customer Relationship Management Application Vendor Shares, 2006
    • Indonesia
    • Table: Indonesia Customer Relationship Management Application Vendor Shares, 2006
    • Korea
    • Table: Korea Customer Relationship Management Application Vendor Shares, 2006
    • Malaysia
    • Table: Malaysia Customer Relationship Management Application Vendor Shares, 2006
    • New Zealand
    • Table: New Zealand Customer Relationship Management Application Vendor Shares, 2006
    • Philippines
    • Table: Philippines Customer Relationship Management Application Vendor Shares, 2006
    • People' s Republic of China
    • Table: People' s Republic of China Customer Relationship Management Application Vendor Shares, 2006
    • Singapore
    • Table: Singapore Customer Relationship Management Application Vendor Shares, 2006
    • Taiwan
    • Table: Taiwan Customer Relationship Management Application Vendor Shares, 2006
    • Thailand
    • Table: Thailand Customer Relationship Management Application Vendor Shares, 2006
  • Synopsis