Moving to an All-IP Network: CIBC's Data Network Refresh with SIP Lays Foundation for VoIP and Unified Communications

Table of Contents

• Table of Contents
• IDC Opinion
• In This Buyer Case Study
• Situation Overview
  • Organization Overview
  • Challenges and Solution
    • Standardizing CIBC' s Communications Networks
      • Changing the Operating Model to Outsourced Management
        • CIBC Chooses Managed Service IP VPN Option
        • Figure: Characteristics and Types of Major Private IP VPN Networks
      • Timelines
      • Figure: CIBC Project Timeline, 2002-2008
      • Five Key Areas in One Network/Core Network
      • Figure: Bell Canada Strategic Architecture for CIBC Network Services Delivery
      • Figure: CIBC One Network Datacentre Termination
    • Improved Quality of Service and Flexible SLAs
    • Figure: Bell Canada SLA Metrics for CIBC One Network Core
    • Figure: CIBC One Network QoS Layout
    • Real-Time Communication and Session Initiation Protocol
      • RTC Vision at CIBC
      • RTC and SIP Rollout
  • CIBC Decision Making and Technology Selection
    • End-User Input
    • Service Provider Selection
      • Technology Vendors
      • Justification of Nortel
      • Figure: CIBC RTC Network Infrastructure, High Level View of Single Site
  • Results
  • Figure: CIBC RTC Managed Service Architecture
    • Infrastructure and Network Management Benefits
    • Expected Benefits to Users
    • Future
  • Lessons Learned
    • Regulatory Compliance Challenge
    • Organizational Convergence and Transferring Skill Sets
    • Engage Operational Processes Planning in Parallel with Technology Discussion
    • Involve Team Members with Similar Project Experience
    • Be Disciplined in Managing Feature Creep
    • Be Flexible and Learn While Going Through the Process
• Essential Guidance
  • Actions to Consider
    • Advice for CIBC
    • Advice for Other Enterprises
    • Advice for Vendors
• Learn More
  • Related Research