Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Table: Respondents by Vertical Industry, 2007
- Situation Overview
- Figure: VoIP Satisfaction
- Figure: Location of Telephony Equipment
- Figure: Selection Criteria for Enterprise Telephony Systems
- Figure: Reasons for Current Use or Plans to Use IP PBX
- Figure: Current and Future IP PBX Deployments
- Figure: Vendor Loyalty of Existing Telephony Equipment
- Figure: Reasons for Staying with the Incumbent
- Figure: Reasons for Adopting a New Vendor for IP Telephony
- Figure: Top Reasons Against IP PBX Installation
- Figure: Top 2 Reasons for Use or Switch to Hosted VoIP Services
- Future Outlook
- Figure: Applications Driving Future Investment
- Figure: Applications to Integrate with Communications Functionality
- Essential Guidance
- Learn More
- Related Research
- Synopsis
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