Fujitsu Services - The ''Long-Term View'' Approach to Becoming a Tier 1 Player

Table of Contents

• Table of Contents
• IDC Opinion
• In This Vendor Profile
• Situation Overview
  • Company Overview
  • Table: Fujitsu Services - Western European Services Offerings
    • Recent Acquisitions and Divestitures
    • Table: Fujitsu Services - Major Mergers and Acquisitions in Western Europe, 2006-2007
    • Table: Fujitsu Services - Divestitures in Western Europe, 2006-2007
    • Market Share and Total Revenue
    • Table: Fujitsu Services - Western European Services Revenue and Market Share 2005 and 2006 ($M)
    • Geographical Coverage
    • Figure: Fujitsu Services - Western European Revenue 2006, by Geography
    • Customers
    • Revenue by Service Line
    • Figure: Fujitsu Services - Western European Services Revenue 2006, by Service Line
    • Figure: Fujitsu Services - Western European Services Revenue 2006, by Macro Market
    • Table: Largest (Published) European Service Contracts Won by Fujitsu Services in $M (January 2006 to October 2007)
  • Company Strategy
    • The Long-Term View
• Future Outlook
  • Strengthen its Continental European Presence
  • Building a Strong Brand
  • Strengthen the Global Sourcing Capabilities
  • Building a Partner Ecosystem
  • Leading the Way to the Industrialization and Standardization of Services
  • A Non-Conventional Approach to Contact Centers
    • The Sense and Respond Helpdesk
  • Building BPO Capabilities: An Uphill Task
  • A Joined-Up Approach to Business Consulting
• Essential Guidance
  • Advice for Fujitsu Services
• Learn More
  • Related Research
  • Top 10 Service Providers in Europe 2006 - Revenue Deconstructed (IDC #Q07P, September 2007)