2007 U.S. Narrowband to Broadband Migration Survey

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
• Situation Overview
  • General Trends
  • Figure: Length of Dial-Up Subscribership
    • Internet Service Provider
    • Table: Current Internet Service Provider
    • Figure: Top 3 Reasons for Selecting Current Internet Service Provider
    • Table: Reason for Selecting Current Internet Service Provider
    • Average Monthly Spend
    • Figure: Average Monthly Bill for Internet Access
  • Satisfaction
  • Figure: Satisfaction with Current Internet Service Provider
  • Figure: Top 4 Reasons for Dissatisfaction with Current Internet Service Provider
  • Switching Behavior
  • Figure: Internet Service Provider Churn
  • Figure: Current and Previous ISP of Respondents Who Switched ISPs Less than 1 Year Ago
  • Figure: Reasons for Switching Internet Service Providers
  • Figure: Likelihood of Switching Internet Service Providers
  • Figure: Factors Influencing Dial-Up Users to Change Internet Service Providers
  • Broadband Usage and Migration
  • Figure: Use of Other Internet Access Technologies at Home (% of Respondents)
  • Figure: Prior Interest in Subscribing to Broadband Among Households That Have Never Had Broadband (% of Respondents)
  • Figure: Likelihood of Migrating from Dial-Up to Broadband
  • Figure: Factors Affecting Decision Not to Migrate from Dial-Up to Broadband
  • Figure: Importance of Factors That Would Encourage Dial-Up Users to Migrate to Broadband
  • Personal Computer Ownership
  • Figure: Desktop and Laptop PC Ownership
  • Online Activities and Applications
  • Figure: Activities Done Online
  • Figure: Subscription to Premium Online Services
  • No Internet Access at Home
  • Demographics
  • Table: Demographic Snapshot of Respondents with Dial-Up and Without Internet Access
  • Table: Respondents by Employment Status
  • Table: Respondents by Work-at-Home Status
  • Table: Respondents by Home Ownership
  • Table: Respondents by Location of Residence
  • Table: Respondents by Number of People in Household
  • Table: Respondents by Number of Children in Household
  • Table: Respondents by Age
  • Table: Respondents by Gender
  • Table: Respondents by Annual Household Income
  • Table: Respondents by Race
• Future Outlook
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis