Storage Professional Services Survey: Customer Needs and Buying Intentions

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
• Situation Overview
  • Service Provision: Customer Perceptions
    • Preferred Provider Types
    • Who Are the Providers?
    • Service Satisfaction Levels
    • Figure: Preferred Provider Types
    • Figure: Providers of Storage Professional Services
    • Figure: Storage Professional Services Provider Satisfaction Levels
• Future Outlook
  • Customer Spending Plans
    • Current and Future Spending
    • Figure: Current and Future Spending Plans for Storage Professional Services
    • Planned Spending Increases
    • Figure: Planned Storage Professional Services Spending Change in the Next 12 Months
    • Figure: Projected Storage Professional Services Spending Increases
    • Key Drivers
    • Figure: Key Drivers for Externally Provided Storage Professional Services
    • Reasons for Not Buying Storage Professional Services
    • Figure: Reasons for Not Buying Storage Professional Services
    • Spending Plans by Service Type
      • Storage Consulting Services
      • Figure: Spending Plans by Service Type: Storage Consulting Services
      • Figure: Reasons to Purchase Storage Consulting Services
      • Storage Integration Services
      • Figure: Spending Plans by Service Type: Storage Integration Services
      • Figure: Reasons to Purchase Storage Integration Services
      • Storage Management Services
      • Figure: Spending Plans by Service Type: Storage Management Services
      • Figure: Reasons to Purchase Storage Management Services
      • Storage Training Services
      • Figure: Spending Plans by Service Type: Storage Training Services
      • Figure: Reasons to Purchase Storage Training Services
      • Storage Outsourcing
      • Figure: Spending Plans by Service Type: Storage Outsourcing
      • Figure: Storage Outsourcing Plans by Process
• Essential Guidance
• Learn More
  • Methodology
  • Figure: Survey Demographics by Number of Employees
  • Figure: Survey Demographics by Total Disk-Based Aggregate Storage Capacity
  • Storage Services Definitions
  • Related Research
  • Synopsis