Abstract
This IDC study discusses the shifting perceptions of the organisations in
Australia for outsourcing services.
"Despite the prevalence of the multisourcing trend, the traditional outsourcing
suppliers like IBM, EDS, and CSC landed up signing longer-term highly bundled
multitower contracts in 2007. The increasing trend towards Remote
Infrastructure Management Outsourcing (RIMO) was evident in its convergence
with traditional infrastructure outsourcing, with majority of the contracts
involving some elements of the mix delivered from offshore locations, primarily
India," says Aprajita Sharma, research manager, Outsourcing and BPO, IDC
Australia.
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