SMB Internet Resource Users: Microsoft, Google, Yahoo!, and AOL Customer Profiles and Opportunities

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
• Situation Overview
  • Current and Planned Use of Companies as Providers of Internet Resources, by Size and Industry
  • Table: Companies Used by U.S. Small Businesses as Providers of Internet Resources by Company Size, 2007 (% of Respondents)
  • Table: Companies Used by U.S. Medium-Sized Businesses as Providers of Internet Resources by Company Size, 2007 (% of Respondents)
  • Table: Companies Planned to be Used by U.S. Small Businesses as Providers of Internet Resources by Company Size, 2007 (% of Respondents)
  • Table: Companies Planned to be Used by U.S. Medium-Sized Businesses as Providers of Internet Resources by Company Size, 2007 (% of Respondents)
  • Table: Companies Used by U.S. SMBs as Providers of Internet Resources by Vertical Industry, 2007 (% of Respondents)
  • Table: Companies Planned to be Used by U.S. SMBs as Providers of Internet Resources by Vertical Industry, 2007 (% of Respondents)
  • Use of Different Providers of Internet Resources by SMBs in Different Attitude Clusters
  • Table: Cluster Allocation of U.S. SMBs by Internet Resource Provider Used, 2007 (% of Respondents)
  • Comparisons Between Small Businesses that Use Google, Microsoft, Yahoo!, and AOL
    • Average Number of Employees
    • Figure: Number of Employees in U.S. Small Businesses by Internet Resource Provider Used, 2007
    • Annual Revenue Growth
    • Table: Sales Performance in Past 12 Months in U.S. Small Businesses by Internet Resource Provider Used, 2007 (% of Respondents)
    • IT Spending
    • Figure: Amount Spent on IT in U.S. Small Businesses by Internet Resource Provider Used, 2007
    • Figure: Allocation of IT Spending in U.S. Small Businesses by Internet Resource Provider Used, 2007
    • Table: Expected Increase in IT Spending in U.S. Small Businesses by Internet Resource Provider Used, 2007 (% of Respondents)
    • High-Speed Internet Access
    • Figure: High-Speed Internet Access in U.S. Small Businesses by Internet Resource Provider Used, 2007
    • Figure: Amount Spent Per Month on High-Speed Internet Access in U.S. Small Businesses by Internet Resource Provider Used, 2007
    • IP Telephony
    • Table: Use of IP Telephony in U.S. Small Businesses by Internet Resource Provider Used, 2007 (% of Respondents)
    • Online Sales and Promotion
    • Table: Online Sales and Promotion in U.S. Small Businesses by Internet Resource Provider Used, 2007 (% of Respondents)
• Future Outlook
• Figure: Small Business Agreement with Key Attitude Statements by Internet Resource Provider Used
• Essential Guidance
• Learn More
  • Methodology
  • Synopsis