Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Situation Overview
- Metastorm Background
- Leadership
- Products
- Figure: Diagram of Metastorm BPM
- Process Development
- Process Modeling
- Rules
- Forms Design
- Simulation
- Process Repository
- Process Execution Server
- Process Monitoring
- Task Management
- Support of Portals and Collaboration
- Additional Products and Capabilities
- Wyeth
- Attacking the Gap Between AppDev and Business Process Engineering
- Metastorm Begins as a Dark Horse Candidate
- The Four Win Factors
- First Projects Completed in Half the Expected Time
- Great Clips
- Growth Led to Chaotic, Distributed Data
- Requirements - No IT Expansion, No Disruption, No End-User Burden
- Handling of Long-Running Processes Gave Metastorm the Edge
- Quick, Nonintrusive Integration a Key Value Point
- Results - More, Quicker Store Openings, Database Consolidation, Better Visibility
- Blue Rhino
- Dual Missions: Improve Order Processing, SOX Compliance
- Metastorm Versus Mercator Versus Shareware
- Decision Points - Installation, POC Performance, Pricing Model
- Deployment Faster than Expected
- New Processes Encompass HR, IT, Financial, and Customer Care Functions
- Full ROI in Two Months
- Future Outlook
- Essential Guidance
- Use Two Teams in Implementation - Vendor and Independent
- Match BPM Product to Resources
- Find Clues to Vendor Responsiveness in Marketing and Presentations
- Stage Projects, Assign Developers and Business Analysts to Appropriate Roles
- Know the Process Before Automating
- Identify Output and Management Issues
- Learn More
- Related Research
- Synopsis
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