Document Management Solutions: What End Users Want

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
• Situation Overview
  • Document Management Solutions: What Are They and Where Do They Fit?
  • How Familiar Are End Users with Document Management Solutions?
  • Figure: Australia End-User Familiarity with Document Management Solutions
  • Do Australia Businesses Find Managing Documents Difficult?
  • Table: Australia Document Management Solution Usage Levels of Difficulty
  • Australia Document Management Solution Adoption
  • Figure: Australia Document Management Solution Adoption by Company Size
  • Table: Australia Document Management Solution Deployments by Industry Vertical (% of Respondents)
  • Document Management Solution Adopters: The Journey So Far
    • How Recent Is the Document Management Solution Deployment?
    • Figure: Australia Document Management Solution Adoption Maturity by Company Size
    • What Drives Document Management Solution Adoption?
    • Figure: Australia Document Management Solution Key Adoption Drivers by Company Size
      • Top 3 Drivers of Document Management Solution Adoption
    • Preferred Document Management Solution Modules and Components: Pick and Mix
    • Table: Australia Document Management Solution Basic Components and Specialised Functionalities
    • Preferred Document Management Solution Acquisition Sources and Brands
    • Figure: Australia Document Management Solution Acquisition Sources by Company Size
    • Table: Australia Document Management Solution Software Application Deployments
    • The Bumpy Road Towards Solution Deployment
    • Figure: Australia Document Management Solution Deployment Problems
    • Common Complaints About Document Management Solution Implementations
    • Figure: Australia Document Management Solution Nature of Problems Experienced with Deployment
    • Adopters' Overall Satisfaction with Document Management Solutions
    • Figure: Australia Document Management Solution Deployment Overall Adoption Satisfaction
• Future Outlook
  • Direction of the Document Management Solution Market
  • Non Adopters' Stance on Deploying Document Management Solutions in the Future
    • Perception of Obstacles and Willingness to Deploy Document Management Solutions
    • Figure: Australia Non-Adopter Attitudes Towards Document Management Solutions
    • Key Concerns of Document Management Solution Non Adopters
    • Figure: Australia Non-Adopter Perceived Obstacles to Document Management Solution Implementations
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis