Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Executive Summary
- Situation Overview
- Compete Through Offshore/Nearshore Operations
- Southeastern Europe Growing in the Global Trade of Services
- Advantages of Sourcing in Southeastern Europe
- Resources Skills Factors
- Education Levels
- Table: Comparison of Resources Skill Factors: Tertiary Education Levels, 2004-2005
- Language Education
- Table: Comparison of Resources Skill Factors: Language Learning, 2004-2005
- Language Proficiency
- Table: Comparison of Resources Skill Factors: Language Proficiency, 2002 and 2005
- Resource Availability
- Table: Comparison of Resources Skill Factors: Resource Availability, 2005-2006
- Work Culture
- Table: Comparison of Resources Skill Factors: Work Culture, 2005-2006
- Analysis of Resources Skills Factors
- Romania
- Bulgaria
- Croatia
- Slovenia
- Economic and Political Factors
- Political Commitment
- Table: Comparison of Economic and Political Factors: Political Commitment, 2005-2006
- Administrative Burden
- Table: Comparison of Economic and Political Factors: Regulatory Environment, 2005-2006
- Intellectual Property Protection (IPP)
- Table: Comparison of Economic and Political Factors: Intellectual Property Protection, 2005-2006
- Economy
- Table: Comparison of Economic and Political Factors: Economy, 2005-2006
- Analysis of Economic and Political Factors
- Romania
- Bulgaria
- Croatia
- Slovenia
- Infrastructure Factors
- ICT Infrastructure
- Table: Comparison of Infrastructure Factors: ICT Infrastructure, 2005-2006
- Transportation
- Table: Comparison of Infrastructure Factors: Transportation, 2005-2006
- Analysis of Infrastructure Factors
- Romania
- Bulgaria
- Croatia
- Slovenia
- Business and Regional Factors
- Perceived Country Attractiveness
- Table: Comparison of Business and Regional Factors: Perceived Country Attractiveness, 2005-2006
- Employee Acquisition and Dismissal
- Table: Comparison of Business and Regional Factors: Employee Acquisition and Dismissal, 2005-2006
- Specific Experience in Hosting IT Services and BPO Centers
- Table: Comparison of Business and Regional Factors: Market Experience, 2005-2006
- Real Estate
- Table: Comparison of Business and Regional Factors: Real Estate, 2005-2006
- Analysis of Business and Regional Factors
- Romania
- Bulgaria
- Croatia
- Slovenia
- Financial Factors
- Compensation
- Table: Comparison of Financial Factors, Compensation: 2005-2006
- Figure: Average Salary and Additional Employee Related Costs for SEE Countries, 2006
- Tax and Country-Specific Costs
- Table: Comparison of Financial Factors: Tax and Country-specific Costs, 2005-2006
- Capital and Variable Costs
- Table: Comparison of Financial Factors: Capital and Variable Costs, 2005-2006
- Analysis of Financial Factors
- Romania
- Bulgaria
- Croatia
- Slovenia
- Future Outlook
- Resources Skills: What is Available and Where
- Economic and Political Factors: Crucial Times in SEE
- Infrastructure Factors: Got Modernity?
- Business and Regional Factors: SEE Is On The Sourcing Radar
- Financial Factors: Divide the Region
- Essential Guidance
- Protect Your IP
- Know Your Markets and Communicate Respectively
- Location Dynamics Vary in SEE
- Political Commitment = Economic Growth
- Nearshore Allows More Precise Search For Sourcing Location
- Bulgaria, Romania, and the EU
- Croatia and the EU
- Learn More
- Related Research
- Definitions
- Methodology
- Selection of Profiled Countries
- Resources Skill Factors
- Economic and Political Factors
- Infrastructure Factors
- Business and Regional Factors
- Financial Factors
- Synopsis
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