Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Table: Survey Quotas and Number of Completes by Vertical Market
- Definitions
- Vertical Markets
- Solution Areas
- Situation Overview
- Adoption by Vertical Market
- Table: Western Europe, IT Solutions Adoption by Vertical Market, and Share of Packaged Versus Custom-Developed Solutions (% of Respondents)
- Figure: Western Europe, ERP Solutions Adoption by Vertical Market (% of Respondents)
- Figure: Western Europe, CRM Solutions Adoption by Vertical Market (% of Respondents)
- Figure: Western Europe, Industry-Specific Solutions Adoption by Vertical Market (% of Respondents)
- Channel Selection by Vertical Market
- Table: Western Europe, 2007 Expected Software Spending Breakdown by Source and Vertical Market (% of Total Software Spending)
- Future Outlook
- Investment Priorities by Vertical Market
- Figure: Western Europe, Solution Priorities by Vertical Market
- Figure: Western Europe, Main Areas of Organization' s IT Focus Over the Next 12 Months; % of Respondents
- Short-Term Investment Plans by Vertical Market
- ERP: Investments Remain Strong in Manufacturing, While New Opportunities Arise in Financial and Business Services, and Healthcare
- Table: Western Europe, ERP Solutions - Plans for Investment by Vertical Market, Next 12 Months (% of Respondents)
- Figure: Western Europe, Investment Plans for ERP Solutions - Companies Building or Implementing a New Solution Over the Next 12 Months (% of Companies)
- Figure: Western Europe, Investment Plans for ERP Solutions - Incremental Investments Over the Next 12 Months (% of Companies)
- Table: Western Europe, Software as a Service to Replace or Supplement ERP Solutions, by Vertical Market (% of Respondents)
- CRM: Financial Services and Retail are Still Key Investors, Growing Adoption Among Manufacturers
- Table: Western Europe, CRM Solutions - Plans for Investment by Vertical Market, Next 12 Months (% of Respondents)
- Table: Western Europe, Reasons for Not Using CRM by Vertical Market (% of Respondents)
- Figure: Western Europe, Investment Plans for CRM Solutions - Companies Building or Implementing a New Solution Over the Next 12 Months (% of Companies)
- Figure: Western Europe, Investment Plans for CRM Solutions - Incremental Investments Over the Next 12 Months (% of Companies)
- Table: Western Europe, Software as a Service to Replace or Supplement CRM Solutions, by Vertical Market (% of Respondents)
- Industry-Specific Solutions: Retail/Wholesale and Manufacturing are the Key Target Markets
- Table: Western Europe, Industry Specific Solutions - Plans for Investment by Vertical Market, Next 12 Months (% of Respondents)
- Figure: Western Europe, Investment Plans for Industry-Specific Solutions - Companies Building or Implementing a New Solution Over the Next 12 Months (% of Companies)
- Figure: Western Europe, Investment Plans for Industry-Specific Solutions - Incremental Investments Over the Next 12 Months (% of Companies)
- Table: Western Europe, Software as a Service to Replace or Supplement Industry-Specific Solutions, by Vertical Market (% of Respondents)
- ERP, CRM, and Industry-Specific Solutions: Short-Term Opportunities by Vertical Market
- Manufacturing
- Retail/Wholesale
- Financial Services
- Business Services
- Transport, Communications, and Utilities
- Government
- Healthcare
- Essential Guidance
- Learn More
- Related Research
- Synopsis
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