Open Source Services User Survey 2008: Customer Perception and Needs

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
• Table: Survey Respondent Profile by Industry
• Figure: Respondents by Company Size
  • Methodology
• Situation Overview
• Figure: Investment or Planned Investment in Open Source
• Figure: Investment or Planned Investment in Open Source by Company Size
• Figure: Relative Percentage of IT Spending on Open Source by Company Size
• Figure: Top 3 Reasons for Initiating Adoption of Open Source Software
• Figure: Purchase of Fee-Based Services for Open Source Software
• Figure: Open Source Services Purchased by Company Size, 2007
• Figure: Vendors' Biggest Challenges Delivering Open Source Software-Related Services
• Figure: Layers Where External Service Vendor Was Used to Assist with Open Source Efforts
• Figure: Current and Future Purchase Plans of Fee-Based Services for Open Source Software
• Figure: Types of Service Vendors from Whom You Would Purchase Services Related to Open Source Software
• Figure: Services/Technology Vendors Perceived as Major Innovators in Providing Open Source-Related Services in 2008
• Figure: View of Google as Innovator in Open Source-Related Services by Company Size
• Future Outlook
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis