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Market Research Report

The Move to Voice and Data Covergence Among Western European SMBs - an IDC Survey

Published by IDC Contact us : +1-860-674-8796
Published 2008/05 Content info Pages: 21
Product code ID69377
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Description TOC

Table of Contents

  • Table of Contents
  • IDC Opinion
  • In This Study
    • Methodology
    • Definitions
      • Vertical Markets
      • Voice and Data Convergence
        • Voice over IP
        • IP PBX System
        • IP Trunking
        • PC-based
        • Voice over Broadband (VoBB)
        • IP-PBX (Managed Services on Site)
        • Hosted IP PBX
        • Shared IP Centrex
        • Hosted Voice Features
  • Situation Overview
    • Developments in the Supply Side
    • Voice and Data Convergence Adoption in the SMB Market: Survey Results
    • Table: Western Europe SMBs, Adoption of VoIP Solutions by Company Size, Country, and Vertical Market (% of Companies)
    • Table: Western Europe SMBs, Most Prevailing Status of Adoption of a VoIP Solution in the Organization by Company Size, Country, and Vertical Market (% of Companies)
  • Future Outlook
    • Voice and Data Convergence Expected Adoption in the SMB Market: Survey Results
    • Table: Western Europe SMBs, Expected Most Prevailing Status of Adoption of a VoIP Solution in the Next 12 Months, by Company Size, Country and Vertical Market (% of Companies)
    • Table: Western Europe SMBs, Key Benefits/Expected Benefits of a VoIP Solution by Company Size, Country and Vertical Market (% of Companies)
    • Table: Western Europe SMBs, Satisfaction With Respect to the Key Benefits of a VoIP Solution by Company Size, Country and Vertical Market (% of Companies)
    • Table: Western Europe SMBs, Key Obstacles to the Adoption of a VoIP Solution by Company Size, Country and Vertical Market (% of Companies)
  • Essential Guidance
  • Learn More
    • Related Research
    • Synopsis
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