Abstract
This IDC study is a multidimensional market-sizing and forecast document for
software support and deployment services. In addition to sizing the market, it
discusses the key trends shaping the market and driving its growth.
Market-sizing and trend information is provided by region and includes support
and deployment services for application design and development software,
application software, and system infrastructure software.
IDC predicts the economic slowdown will affect the software support and
deployment services market, with deployment services receiving the most
significant impact over the forecast period. IDC also expects that support and
deployment services for system infrastructure software and application software
will continue to show the strongest growth of all segments in the forecast.
"Increasingly complex and integrated IT environments will continue to require
high-level support services," said Elaina Stergiades, senior analyst, Software
Support Services. "Application software serving mission-critical business
processes will also demand comprehensive support services to cover the entire
enterprise."
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