IT Infrastructure Library: Offerings and Choices

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
    • Overview
    • Fieldwork
    • Survey Instrument
    • Sample
    • Data
      • Confidence Level and Interval
    • Weighting
• Situation Overview
  • Survey Findings
  • Figure: Asia/Pacific (Excluding Japan) Survey Population by Vertical Market
  • Figure: Asia/Pacific (Excluding Japan) Vertical Markets by Company Size
  • Figure: Asia/Pacific (Excluding Japan) Vertical Markets by Key Country
    • Familiarity with IT Infrastructure Library by Vertical Market, Company Size, and Key Country
    • Figure: Asia/Pacific (Excluding Japan) Familiarity with the IT Infrastructure Library Concept by Vertical Market
    • Figure: Asia/Pacific (Excluding Japan) Familiarity with the IT Infrastructure Library Concept by Company Size
    • Figure: Asia/Pacific (Excluding Japan) Familiarity with the IT Infrastructure Library Concept by Key Country
    • IT Infrastructure Library Adoption Rate by Vertical Market, Company Size, and Key Country
    • Figure: Asia/Pacific (Excluding Japan) IT Infrastructure Library Adoption Rate by Vertical Market
    • Figure: Asia/Pacific (Excluding Japan) IT Infrastructure Library Adoption Rate by Company Size
    • Figure: Asia/Pacific (Excluding Japan) IT Infrastructure Library Adoption Rate by Key Country
    • IT Infrastructure Library Best-Practice Processes Adopted by Vertical Market, Company Size, and Key Country
    • Figure: Asia/Pacific (Excluding Japan) Adopted IT Infrastructure Library Processes by Vertical Market
    • Figure: Asia/Pacific (Excluding Japan) Adopted IT Infrastructure Library Processes by Company Size
    • Figure: Asia/Pacific (Excluding Japan) Adopted IT Infrastructure Library Processes by Key Country
    • Market Preferences on IT Infrastructure Library Solutions Offered by Vendors
      • Service Delivery
      • Service Support
      • ICT Infrastructure Management
      • Security Management
      • Business Perspective
      • Application Management
      • Software Asset Management
      • Figure: Asia/Pacific (Excluding Japan) Market Preferences on Vendor IT Infrastructure Library Offerings
• Future Outlook
  • Key Vendor Profiles
    • IT Infrastructure Library Solution Offerings and Plans
      • BMC Software
      • HP
      • IBM
      • CA
      • Symantec/Altiris
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis