China Business Process Outsourcing 2008-2012 Forecast and Analysis

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
• Situation Overview
  • Business Process Outsourcing Versus Processing Services
  • China Business Outsourcing Market Overview
    • 2007 Market Dynamics
    • BPO Market Overview by Key Horizontal Business Functions
    • Figure: China Business Process Outsourcing Market Share, 2007
    • Market Overview by Key Horizontal and Vertical Business Processes
    • Figure: China Processing Services, 2007
  • Competitive Analysis
    • Competitive Landscape
    • Figure: IDC Definition Mapping
      • Contact Center Outsourcing Analysis
      • Data Management Processing Analysis
    • Vendor Profiles
      • China Data Group
        • Company Overview
        • Target Markets
      • CompuPacific International
        • Company Overview
        • Target Markets
      • Digital China Financial Software
        • Company Overview
        • Target Markets
      • NorthKing
        • Company Overview
        • Target Markets
      • Sunyard
        • Company Overview
        • Target Markets
      • VXI China
        • Company Overview
        • Target Markets
      • 95 Teleweb
        • Company Overview
        • Target Markets
• Future Outlook
  • Forecast and Assumptions
    • Forecast Assumptions
    • Table: Key Forecast Assumptions for the China Business Outsourcing Market, 2008-2012
    • China Business Process Outsourcing and Processing Services Market Forecast
      • China Business Process Outsourcing Services Market Forecast
      • Figure: China Business Process Outsourcing Services Revenue, 2007-2012
      • Table: China Business Process Outsourcing by Key Horizontal Business Functions, 2006-2012 (US$M)
      • Table: China Business Process Outsourcing Spending, 2007-2012 (%)
      • China Processing Services Market Forecast
      • Figure: China Processing Services Revenue, 2007-2012
      • Table: China Processing Service by Key Horizontal Business Functions, 2006-2012 (US$M)
      • Table: China Processing Service Spending, 2007-2012 (%)
  • Market Trends
    • Services Industrialization
      • Combination of IT and BPO
      • Both Bottom-Up and Top-Down Business Strategies Will Take Effect
  • Market Context
  • Table: China Business Process Outsourcing Service, 2005-2012: Comparison of June 2007 and June 2008 Forecasts
  • Figure: China Business Process Outsourcing Service Growth, 2005-2012: Comparison of June 2007 and June 2008 Forecasts
  • Table: China Processing Service, 2005-2012: Comparison of June 2007 and June 2008 Forecasts
  • Figure: China Processing Service Growth, 2005-2012: Comparison of June 2007 and June 2008 Forecasts
• Essential Guidance
• Learn More
  • Related Research
  • Definitions
    • Business Outsourcing
      • Business Process Outsourcing Services
      • Processing Services
      • Distinction Between Business Process Outsourcing and Processing Services
        • Key Horizontal Business Functions
    • Horizontal Versus Vertical Business Process Outsourcing
      • Human Resources
      • Training
      • Customer Care
      • Finance and Accounting
      • Procurement Outsourcing
      • Billing
      • Card Processing
      • Claims Processing
      • Loan Service
      • Payment Processing
      • Policyholder Service Processing
      • Data Management Processing
  • Synopsis