Malaysia Broadband and IP Services Small and Medium-Sized Business Usage, 2007

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
    • Respondents
    • Interviews
    • Unit of Analysis
    • Interview Schedule
    • Table: Breakdown of Respondents by Vertical
    • Table: Breakdown of Respondents by Company Size
• Situation Overview
  • Survey Findings
    • Internet Access Service Usage
      • Types of Internet Access
      • Figure: Overall Internet Access Services Usage, 2007
      • Table: Internet Access Services Usage by Company Size, 2007 (%)
    • Broadband Inhibitors
    • Figure: Overall Perception of Broadband Service Inhibitors, 2007
    • Table: Perception of Broadband Service Inhibitors by Company Size, 2007 (%)
    • Internet Applications
    • Figure: Overall Internet Applications, 2007
    • Table: Internet Applications by Company Size, 2007 (%)
  • Service Provider Selection
    • Key Criteria in Service Provider Selection
    • Figure: Top 3 Criteria when Selecting Telecommunications/Network Provider
    • Churn Rates of Enterprises
    • Figure: Companies that Had Changed their Primary Telecommunications/Network Provider in the Past 12 Months
  • IP VPN Usage
    • IP VPN Penetration by Company Employee Size
    • Figure: IP VPN Penetration by Company Employee Size
    • IP VPN Inhibitors
    • Figure: Reasons for Not Using or Planning to Use IP VPN
    • IP VPN Outsourcing
    • Table: IP VPN Deployment by Company Size, 2007 (%)
    • Carrier Managed IP VPN Services Inhibitor
    • Figure: Carrier Managed IP VPN Services Inhibitor
    • IP VPN Key Drivers
    • Figure: Overall Key Drivers in IP VPN Adoption, 2007
    • IP VPN Value-Added Services
    • Table: IP VPN Value-Added Service Bundling (%)
• Future Outlook
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis