Report: Austria IT Services 2008-2012 Forecast and 2007 Vendor Shares TOC

Table of Contents
IDC Opinion
In This Study
- Methodology
- Executive Summary
- Figure: Spending in EUR M on IT Services by IDC' s IT Services Engagement Types in Austria, 2006 and 2007
- Figure: Spending in USD M on IT Services by IDC' s IT Services Engagement Types in Austria, 2006 and 2007
Situation Overview
- Overview of the IT Services Market
  - High-End Outsourcing Services
  - Green IT in Vogue
  - Security Services
  - Convergence of Business and IT
  - Growth Through Mergers and Acquisitions
  - Captive Market Players Have Major Influence on IT Services Market
  - Leading IT Services Vendors
  - Table: Overview of the Leading IT Services Companies in Austria According to IT Services Revenue (US$M), 2007
- General Market Characteristics
  - Economic and Political Environment
  - Table: Key Economic Indicators for Austria, 2006-2008
  - IT Environment
    - Drivers
    - Inhibitors
- Overview of the Information Technology Services Market by Foundation Markets
- Table: IDC' s IT Services Overview Market Map
- Table: Overview of IT Services Spending (US$M) by IDC Foundation Market in Austria, 2007
- Figure: Spending (US$M) on IT Services by IDC' s IT Services Engagement Types in Austria, 2007
  - Support and Training Services Macromarket
  - Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in Austria by IT Services Revenue (US$M), 2007
    - Hardware Support and Installation Services
    - Figure: Vendor Share of the Hardware Support and Installation Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Hardware Support and Installation Foundation Market in Austria, 2007
    - Software Support and Installation Services
    - Figure: Vendor Share of the Software Support and Installation Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Software Support and Installation Foundation Market in Austria, 2007
    - IT Training and Education
    - Figure: Vendor Share of the IT Training and Education Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the IT Training and Education Foundation Market in Austria, 2007
      - IDC Analysis of Support and Training Macromarket
  - Project Services Macromarket
  - Figure: Overview of the Leading Providers of the Project Services Macromarket in Austria by IT Services Revenue (US$M), 2007
    - Network Consulting and Integration
    - Figure: Vendor Share of the Network Consulting and Integration Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Network Consulting and Integration Foundation Market in Austria, 2007
    - Systems Integration
    - Figure: Vendor Share of the Systems Integration Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Systems Integration Market in Austria, 2007
    - Information System Consulting
    - Figure: Vendor Share of the Information System Consulting Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Information System Consulting Market in Austria, 2007
    - Application Consulting and Customization
    - Figure: Vendor Share of the Application Consulting and Customization Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Application Consulting and Customization Foundation Market in Austria, 2007
    - Custom Application Development
    - Figure: Vendor Share of the Custom Application Development Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Custom Application Development Foundation Market in Austria, 2007
      - IDC Analysis Project Services Macromarket
  - Outsourcing Macromarket
  - Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in Austria by IT Services Revenue (US$M), 2007
    - Application Management Outsourcing
    - Figure: Vendor Share of the Application Management Outsourcing Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Application Management Outsourcing Foundation Market in Austria, 2007
    - Information System Outsourcing
    - Figure: Vendor Share of the Information System Outsourcing Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Information System Outsourcing Foundation Market in Austria, 2007
    - Network and Desktop Outsourcing Services
    - Figure: Vendor Share of the Network and Desktop Outsourcing Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Network and Desktop Outsourcing Foundation Market in Austria, 2007
    - Hosted Application Management
    - Figure: Vendor Share of the Hosted Application Management Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Hosted Application Management Foundation Market in Austria, 2007
    - Hosting Infrastructure Services
    - Figure: Vendor Share of the Hosting Infrastructure Services Foundation Market in Austria by IT Services Revenue (US$M), 2007
    - Table: Total Contract Opportunity (US$M) on the Hosting Infrastructure Services Foundation Market in Austria, 2007
      - IDC Analysis Outsourcing Services Macromarket
- Overview of the Information Technology Services Market by Vendor Category
  - The Services Landscape
  - Figure: Market Share of IT Services Revenue (US$M) by Vendor Category in Austria, 2007
  - Technology Vendors
  - Systems Integrators
  - Independent Software Vendors
  - Indirect Channel Partners
  - Big Four and Other Consulting Firms
  - Outsourcers/Pure-Plays
- Overview of IT Services Spending by Vertical Market
- Figure: Overview of IT Services Spending (US$M) by Vertical Market in Austria, 2007
  - Combined Finance Sector
  - Table: Overview of IT Services Spending (US$M) by Vertical Market in Austria, 2007
  - Figure: Spending (US$M) on IT Services by Vertical Market in Austria, 2007
  - Combined Manufacturing Sector
  - Combined Government Sector
  - Healthcare Sector
Future Outlook
- Forecast and Assumptions
- Table: Key Forecast Assumptions for the IT Services Market in Austria, 2008-2012
- Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in Austria, 2007-2012
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Austria, 2007-2012
- Forecast According to IDC Engagement Type
  - Hardware Support and Installation Services
  - Software Support and Installation Services
  - IT Training and Education
  - Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Austria, 2007-2012
  - Network Consulting and Integration
  - Systems Integration
  - Information System Consulting
  - Applications Consulting and Customization
  - Custom Application Development
  - Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Austria, 2007-2012
  - Information System Outsourcing
  - Network and Desktop Outsourcing Services
  - Application Management
  - Hosted Application Management
  - Hosting Infrastructure Service Providers
  - Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Austria, 2007-2012
  - Main Assumptions Behind the Alternative Scenario
  - Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in Austria 2007-2012 (Alternative Scenario)
- Market Context
- Figure: Comparison of Forecast for IT Services Spending (US$M) in Austria, 2007-2011 versus 2008-2012
- Table: Comparison of Forecast for IT Services Spending (US$M) in Austria, 2007-2011 versus 2008-2012
- Vendor Profiles
  - Siemens IT Solutions and Services
    - Services Overview
    - Figure: Overview of Siemens IT Solutions and Services' IT Services Revenue by IDC Engagement Type in Austria, 2007
    - Clients and Contracts
    - Figure: Overview of Siemens IT Solutions and Services' IT Services Revenue by Vertical Market in Austria, 2007
    - Table: Overview of Siemens IT Solutions and Services' Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of Siemens IT Solutions and Services, 2007-2012
  - Raiffeisen Informatik
    - Services Overview
    - Figure: Overview of Raiffeisen Informatik' s IT Services Revenue by IDC Engagement Type in Austria,, 2007
    - Clients and Contracts
    - Figure: Overview of Raiffeisen Informatik' s IT Services Revenue by Vertical Market in Austria, 2007
    - Table: Overview of Raiffeisen Informatik' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of Raiffeisen Informatik, 2007-2012
  - IBM
    - Services Overview
    - Figure: Overview of IBM' s IT Services Revenue by IDC Engagement Type in Austria, 2007
    - Clients and Contracts
    - Figure: Overview of IBM' s IT Services Revenue by Vertical Market in Austria2007
    - Table: Overview of IBM' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of IBM, 2007-2012
  - T-Systems
    - Services Overview
    - Figure: Overview of T-Systems' IT Services Revenue by IDC Engagement Type in Austria, 2007
    - Clients and Contracts
    - Figure: Overview of T-Systems' IT Services Revenue by Vertical Market in Austria, 2007
    - Table: Overview of T-Systems' Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of T-Systems, 2007-2012
  - HP
    - Services Overview
    - Figure: Overview of HP' s IT Services Revenue by IDC Engagement Type in Austria, 2007
    - Clients and Contracts
    - Figure: Overview of HP' s IT Services Revenue by Vertical Market in Austria, 2007
    - Table: Overview of HP' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of HP, 2007-2012
  - Kapsch
    - Services Overview
    - Figure: Overview of Lawson' s IT Services Revenue by IDC Engagement Type in Austria, 2007
    - Clients and Contracts
    - Figure: Overview of Lawson' s IT Services Revenue by Vertical Market in Austria, 2007
    - Table: Overview of Kapsch' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of Kapsch, 2007-2012
  - Telekom Austria
    - Services Overview
    - Figure: Overview of Telekom Austria' s IT Services Revenue by IDC Engagement Type in Austria, 2007
    - Clients and Contracts
    - Figure: Overview of Telekom Austria' s IT Services Revenue by Vertical Market in Austria, 2007
    - Table: Overview of Telekom Austria' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of Telekom Austria, 2007-2012
  - S&T Austria
    - Services Overview
    - Figure: Overview of S&T Austria' s IT Services Revenue by IDC Engagement Type in Austria, 2007
    - Clients and Contracts
    - Figure: Overview of S&T Austria' s IT Services Revenue by Vertical Market Austria, 2007
    - Table: Overview of S&T' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of S&T, 2007-2012
  - Beko Engineering & Informatik AG
    - Services Overview
    - Figure: Overview of Beko Engineering & Informatik' s IT Services Revenue by IDC Engagement Type in Austria, 2007
    - Clients and Contracts
    - Figure: Overview of Beko Engineering & Informatik' s IT Services Revenue by Vertical Market in Austria, 2007
    - Table: Overview of Beko' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of Beko, 2007-2012
  - ACP
    - Services Overview
    - Figure: Overview of ACP' s IT Services Revenue by IDC Engagement Type in Austria, 2007
    - Clients and Contracts
    - Figure: Overview of ACP' s IT Services Revenue by Vertical Market in Austria, 2007
    - Table: Overview of ACP' s Contracts, 2007
    - SWOT Analysis
    - Table: SWOT Analysis of ACP, 2007-2012
Essential Guidance
- Ongoing Alignment of IT and Business
- Recognize Opportunities in Green IT and Datacenter Services
- Personalize Client Portfolios
- New Opportunities with Existing Accounts
- Focus on High-Level Services and Customer Service
Learn More
- Related Research
- Definitions
  - Foundation Markets
    - Hardware Support and Installation
    - Software Support and Installation
    - IT Education and Training
    - IT Consulting
    - Systems Integration
    - Network Consulting and Integration
    - Application Consulting and Customization
    - Custom Application Development
    - Outsourcing (as an Engagement Type)
    - IS Outsourcing
    - Network and Desktop Outsourcing (NDOS)
    - Application Management
    - Hosted Application Management
    - Hosting Infrastructure Services
- Methodology
  - Overview
  - Research Sources
  - Revenue Recognition
  - Notes on Forecasting
- Synopsis

Austria IT Services 2008-2012 Forecast and 2007 Vendor Shares

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