Abstract
This IDC study examines at the scope of banking management solutions (i.e.,
customer relationship management [CRM], business intelligence
[BI]/decision-making support management, enterprise resource management [ERM],
risk management [including credit management] as well as financial audit and
compliance and other solutions closely linked with the back end of banks).
Domestic banks in China have steadily increased development of management
information systems in response to completion of data convergence, demand for
systematic decision making, industry competition, and regulatory standards. In
2007, the overall market size of the banking industry reached RMB 1.499
billion. The five-year CAGRs for CRM, BI/decision-making support management,
ERM, risk management (excluding credit management), and financial audit and
compliance are 21.2%, 23.4%, 15.6%, 29.9%, and 25.4%, respectively. By 2012,
the overall size of the market will reach RMB 3.984 billion.
"IT suppliers of management solutions should take advantage of their strengths
and experience to promote successful implementations of solutions to potential
client banks in order to reach related markets. As development of domestic
banks has been inconsistent, solution providers should also consider designing
solutions to cater to a variety of users in the market," said Quaint Li, market
analyst, Cross Products and Vertical Solutions, IDC China.
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