Abstract
This IDC study expatiates on the current status of the China offshore
opportunities both in outsourcing and in captive models. As offshore models are
proved to be efficient and embraced by organizations under a global context, it
is inevitable for China to grasp offshore opportunities for deep involvement
into the international work division. Both offshore outsourcing and captive are
indispensable in this progress.
"There is some evidence to suggest that in some regions, such as Europe and
India, rising costs, high agent attrition, and other operational issues are
pushing some captive centers to turn to the outsourced model or transfer it out
to other regions. It is important for China to maintain its current
attractiveness for multinational companies (MNCs) to set up their offshore
captives here, and to enhance its brand name as a high-skill technology
destination for offshore outsourcing projects," says Vivian Yu, senior analyst,
Software and Services, IDC China.
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