Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Methodology
- Executive Summary
- Figure: Spending in USD M on IT Services by IDC' s IT Services Engagement Types in the UAE, 2006 and 2007
- Situation Overview
- Overview of the IT Services Market
- Main Factors Influencing IT Services Spending in the United Arab Emirates
- Leading IT Services Vendors
- Table: Overview of the Leading IT Services Companies in the UAE According to IT Services Revenue (US$M), 2007
- General Market Characteristics
- Economic and Political Environment
- Table: Key Economic Indicators for UAE, 2006-2008
- IT Environment
- Overview of the Information Technology Services Market by Foundation Markets
- Table: Overview of the Information Technology Services Market by Foundation Markets
- Table: Overview of IT Services Spending (US$M) by IDC Foundation Market in the UAE, 2007
- Figure: Spending (US$M) on IT Services by IDC' s IT Services Engagement Types in the UAE, 2007
- Support and Training Services Macromarket
- Figure: Overview of the Leading Providers of the Support and Training Services Macromarket in the UAE by IT Services Revenue (US$M), 2007
- Hardware Support and Installation Services
- Figure: Vendor Share of the Hardware Support and Installation Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Hardware Support and Installation Foundation Market in the UAE, 2007
- Software Support and Installation Services
- Figure: Vendor Share of the Software Support and Installation Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Software Support and Installation Foundation Market in the UAE, 2007
- IT Training and Education
- Figure: Vendor Share of the IT Training and Education Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the IT Training and Education Foundation Market in the UAE, 2007
- IDC Analysis of Support and Training Macromarket
- Project Services Macromarket
- Figure: Overview of the Leading Providers of the Project Services Macromarket in the UAE by IT Services Revenue (US$M), 2007
- Network Consulting and Integration
- Figure: Vendor Share of the Network Consulting and Integration Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Network Consulting and Integration Foundation Market in the UAE, 2007
- Systems Integration
- Figure: Vendor Share of the Systems Integration Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Systems Integration Market in the UAE, 2007
- Information System Consulting
- Figure: Vendor Share of the Information System Consulting Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Information System Consulting Market in the UAE, 2007
- Application Consulting and Customization
- Figure: Vendor Share of the Application Consulting and Customization Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Application Consulting and Customization Foundation Market in the UAE, 2007
- Custom Application Development
- Figure: Vendor Share of the Custom Application Development Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Custom Application Development Foundation Market in the UAE, 2007
- IDC Analysis Project Services Macromarket
- Outsourcing Macromarket
- Figure: Overview of the Leading Providers of the Outsourcing Services Macromarket in the UAE by IT Services Revenue (US$M), 2007
- Application Management Outsourcing
- Figure: Vendor Share of the Application Management Outsourcing Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Application Management Outsourcing Foundation Market in the UAE, 2007
- Information System Outsourcing
- Figure: Vendor Share of the Information System Outsourcing Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Information System Outsourcing Foundation Market in the UAE, 2007
- Network and Desktop Outsourcing Services (NDOS)
- Figure: Vendor Share of the Network and Desktop Outsourcing Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Network and Desktop Outsourcing Foundation Market in the UAE, 2007
- Hosted Application Management
- Figure: Vendor Share of the Hosted Application Management Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Hosted Application Management Foundation Market in the UAE, 2007
- Hosting Infrastructure Services
- Figure: Vendor Share of the Hosting Infrastructure Services Foundation Market in the UAE by IT Services Revenue (US$M), 2007
- Table: Total Supply-Side Revenue (US$M) on the Hosting Infrastructure Services Foundation Market in the UAE, 2007
- IDC Analysis Outsourcing Services Macromarket
- Overview of the Information Technology Services Market by Vendor Category
- The Services Landscape
- Figure: Market Share of IT Services Revenue (US$M) by Vendor Category in the UAE, 2007
- Technology Vendors
- System Integrators
- Independent Software Vendors
- Indirect Channel Partners
- Big Four and Other Consulting Firms
- Outsourcers/Pure-Plays
- Overview of IT Services Spending by Vertical Market
- Figure: Overview of IT Services Spending (US$M) by Vertical Market in the UAE, 2007
- Government Sector
- Finance Sector
- Agriculture, Construction, and Mining
- Table: Overview of IT Services Spending (US$M) by Vertical Market in the UAE, 2007
- Figure: Spending (US$M) on IT Services by Vertical Market in the UAE, 2007
- Future Outlook
- Forecast and Assumptions
- Table: Key Forecast Assumptions for the IT Services Market in the UAE 2008-2012
- Table: Forecast and Analysis of IT Services Spending (US$M) by IDC Foundation Market in the UAE, 2007-2012
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in the UAE, 2007-2012
- Forecast According to IDC Engagement Type
- Hardware Support and Installation Services
- Software Support and Installation Services
- IT Training and Education
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in the UAE, 2007-2012
- Network Consulting and Integration
- Systems Integration
- Information System Consulting
- Applications Consulting and Customization
- Custom Application Development
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in UAE, 2007-2012
- Information Systems Outsourcing
- Network and Desktop Outsourcing Services
- Application Management
- Hosted Application Management
- Hosting Infrastructure Service Providers
- Figure: Forecast and Analysis of IT Services Spending (US$M) by IDC Engagement Type in UAE, 2007-2012
- Market Context
- Figure: Comparison of Forecast for IT Services Spending (US$M) in the UAE, 2007-2011 versus 2008-2012
- Table: Comparison of Forecast for IT Services Spending (US$M) in the UAE, 2007-2011 versus 2008-2012
- Vendor Profiles
- Mideast Data Systems (MDS)
- Services Overview
- Figure: Overview of MDS' s IT Services Revenue by IDC Engagement Type in the UAE, 2007
- Clients and Contracts
- Figure: Overview of MDS' s IT Services Revenue by Vertical Market in the UAE, 2007
- Table: Overview of Mideast Data Systems' Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Mideast Data Systems, 2008-2012
- Emirates Computers
- Services Overview
- Figure: Overview of Emirates Computers' IT Services Revenue by IDC Engagement Type in the UAE, 2007
- Clients and Contracts
- Figure: Overview of Emirates Computers' IT Services Revenue by Vertical Market in the UAE, 2007
- Table: Overview of Emirates Computers Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Emirates Computers, 2008-2012
- Injazat Data Systems
- Services Overview
- Figure: Overview of Injazat Data Systems IT Services Revenue by IDC Engagement Type in the UAE, 2007
- Clients and Contracts
- Figure: Overview of Injazat Data Systems IT Services Revenue by Vertical Market in the UAE, 2007
- Table: Overview of Injazat Data Systems Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Emirates Computers, 2008-2012
- eHosting Datafort
- Services Overview
- Figure: Overview of eHosting Datafort' s IT Services Revenue by IDC Engagement Type in the UAE, 2007
- Clients and Contracts
- Figure: Overview of eHosting Datafort' s IT Services Revenue by Vertical Market in the UAE, 2007
- Table: Overview of eHosting Datafort' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of eHosting Datafort, 2008-2012
- Emitac
- Services Overview
- Figure: Overview of Emitac' s IT Services Revenue by IDC Engagement Type in the UAE, 2007
- Clients and Contracts
- Figure: Overview of Emitac' s IT Services Revenue by Vertical Market in the UAE, 2007
- Table: Overview of Emitac' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Emitac, 2008-2012
- Mercator
- Services Overview
- Figure: Overview of Mercator' s IT Services Revenue by IDC Engagement Type in the UAE, 2007
- Clients and Contracts
- Figure: Overview of Mercator' s IT Services Revenue by Vertical Market in the UAE, 2007
- Table: Overview of Mercator' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Mercator, 2008-2012
- Jumbo Electronics
- Services Overview
- Figure: Overview of Jumbo Electronics' IT Services Revenue by IDC Engagement Type in the UAE, 2007
- Clients and Contracts
- Figure: Overview of Jumbo Electronics' IT Services Revenue by Vertical Market in the UAE, 2007
- Table: Overview Jumbo Electronic' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Jumbo Electronics, 2008-2012
- CNS
- Services Overview
- Figure: Overview of CNS' IT Services Revenue by IDC Engagement Type in the UAE, 2007
- Clients and Contracts
- Figure: Overview of CNS' IT Services Revenue by Vertical Market UAE, 2007
- Table: Overview CNS' Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of CNS, 2008-2012
- GBM
- Services Overview
- Figure: Overview of Gulf Business Machines IT Services Revenue by IDC Engagement Type in the UAE, 2007
- Clients and Contracts
- Figure: Overview of Gulf Business Machines IT Services Revenue by Vertical Market in the UAE, 2007
- Table: Overview GBM' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of GBM, 2008-2012
- Alpha Data
- Services Overview
- Figure: Overview of Alpha Data ' s IT Services Revenue by IDC Engagement Type in the UAE, 2007
- Clients and Contracts
- Figure: Overview of Alpha Data ' s IT Services Revenue by Vertical Market in the UAE, 2007
- Table: Overview Alpha Data' s Contracts, 2007
- SWOT Analysis
- Table: SWOT Analysis of Alpha Data, 2008-2012
- Essential Guidance
- Attract, Retain, and Train Staff
- Vertical Expertise
- Strengthen Internal Business Processes and Procedures
- Managed Services
- Balanced Services Portfolio and Clear SLAs
- Learn More
- Related Research
- Definitions
- Foundation Markets
- Hardware Support and Installation
- Software Support and Installation
- IT Education and Training
- IT Consulting
- Systems Integration
- Network Consulting and Integration
- Application Consulting and Customization
- Custom Application Development
- Outsourcing (as an Engagement Type)
- IS Outsourcing
- Network and Desktop Outsourcing (NDOS)
- Application Management
- Hosted Application Management
- Hosting Infrastructure Services
- Methodology
- Overview
- Research Sources
- Revenue Recognition
- Notes on Forecasting
- Synopsis
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