Abstract
This IDC study explores current and potential UC opportunities in different
industry verticals in Australia, India, Korea, Malaysia, China, and Taiwan. The
study provides IDC' s insights into the macrolevel dynamics, assessment of
current applications adoption in that vertical, and examples of some early
adopting enterprises, as well as future opportunities. IDC believes that while
UC is largely a horizontal solution and rides the generic demand for employee
collaboration across an organization, it sees faster adoption in some industry
verticals. This study attempts to unearth these pockets of opportunities in
different countries.
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