Sweden: BPO 2007 Vendor Shares and 2008-2012 Forecast

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
  • Executive Summary
• Situation Overview
  • Market Strategies
  • Figure: Traditional Software and IT Services Delivery Strategies
    • BPO Survey Results
    • Figure: In General, how do you Regard the Trend in your IT Strategy? BPO
    • Figure: Have you Outsourced or Plan to Outsource any of the Following Business Functions? HR Management
    • Figure: Have you Outsourced or Plan to Outsource any of the Following Business Functions? Logistics
    • Figure: Have you Outsourced or Plan to Outsource any of the Following Business Functions? Finance
    • Figure: Have you Outsourced or Plan to Outsource any of the Following Business Functions? Insurance
    • Figure: Have you Outsourced or Plan to Outsource any of the Following Business Functions? Procurement
    • Figure: Have you Outsourced or Plan to Outsource any of the Following Business Functions? Customer Services
    • Figure: Have you Outsourced or Plan to Outsource any of the Following Business Functions? Customer Services
    • Figure: Have you Outsourced or Plan to Outsource any of the Following Business Functions?
    • Figure: To What Degree do you see the Following as Advantages/Disadvantages to BPO?
  • Vendor Profiles
    • Accenture
    • Addici
    • Aditro
    • Anthill
    • Bluegarden
    • Capgemini
    • Deloitte
    • IBM
    • Logica
    • Manpower
    • PwC
    • Teleperformance
    • Transcom
    • Visma
    • Zalaris
  • Vendor Shares
    • Customer Care
    • Figure: Swedish Customer Care BPO Vendor Shares 2007
    • HR BPO
      • Advice for Vendors
      • Figure: Swedish HR BPO Vendor Shares 2007
    • F&A BOS
    • Figure: Swedish F&A BPO Vendor Shares 2007
    • Procurement
    • News and Deals
    • Table: Sweden/Nordics - Contracts and M&A Activities 2007
• Future Outlook
  • Forecast and Assumptions
  • Table: Key Forecast Assumptions for the Swedish BOS Services Market 2008-2012
    • Swedish BOS Market - Functional View
    • Figure: Swedish BOS Market by Segment, 2007 and 2012
    • Table: Sweden BOS Services Market by Segment 2007-2012 (SEKM)
  • Market Context
  • Figure: Swedish BOS Services Market. Previous Versus Current Forecast
  • Table: Swedish BOS Services Market. Previous Versus Current Forecast (SEKM)
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis