Report: SaskEnergy: Success in Smaller Canadian Cities TOC

SaskEnergy: Success in Smaller Canadian Cities

Published by

Published

2009/02

Content info

Pages: 18

Product code

83531

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From US $ 3500

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Table of Contents
IDC Opinion
In This Buyer Case Study
Situation Overview
- Outsourcing in the Canadian Utility Market
- Figure: Examples of Sourcing Models Used by Canada Utilities
- Organization Overview
  - Service Provisioning at SaskEnergy
  - Figure: SaskEnergy Business Operations
  - Figure: SaskEnergy Service Delivery Model
- Challenges and Objectives
- Figure: SaskEnergy Customer Care Web Site
- The Value and Contribution of EDS' Regina Operations
- Smaller Metropolitan Strategy
Essential Guidance
- The Road Ahead
  - Guidance for Customers
  - Guidance for Vendors
Learn More
- Related Research

SaskEnergy: Success in Smaller Canadian Cities