Table of Contents
- Table of Contents
- IDC Opinion
- In This Study
- Situation Overview
- Partner Categories
- Figure: The Software Value Chain and the Software Partner Ecosystem
- Table: Ecosystem Partner Roles at Different Stages of the SaaS Value Chain
- Partner Types Focused on in This Study
- Table: Opportunity matrix
- Consulting
- Systems Integrators
- Regional and Local Integrators
- Hosting Partners
- Outsourcers
- BPO Providers
- Channel Partners and Resellers
- ISVs
- A New Set of Partners - The Telecom Operators?
- How do Customers' Needs Change When They Adopt SaaS
- Training Needs
- End-User Needs
- Business Administrator Needs
- IT Staff Needs
- Infrastructure Services Needs
- Integration Needs
- BPO Needs
- Future Outlook
- Essential Guidance
- Consulting Partners
- Systems Integrators
- Hosting Partners
- Outsourcers
- Channel Partners and Resellers
- Training Providers
- ISVs
- Learn More
- Related Research
- Synopsis
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