Japan IP Contact Center System 2009-2013 Forecast and 2008 Analysis

Table of Contents

• IDC Opinion
• In This Study
• Methodology
• Situation Overview
• 2009 Japan IP Contact Center Market Definitions
• 2008 Japan IP Contact Center Market Trends
• 2008 Japan IP Contact Center Market Analysis
• Changes in 2008 Japan IP Contact Center Market
• 2009 Japan IP Contact Center Market Vendor Share
• 2009 Japan IP Contact Center Market by Industry
• Future Outlook
• Forecast and Assumptions
• Japan IP Contact Center System Market Forecast, 2009–2013
• Market Context
• Vendor Profiles
• Aspect Software Japan
• Avaya
• Interactive Intelligence
• OKI Networks
• CosmoCom Japan
• Genesys Japan
• NEC
• Fujitsu
• Essential Guidance
• Learn More
• Related Research
• Synopsis
• Table: Revenue Performance by Segment Based on End-User Prices for the Japan Contact Center System Market, 2006–2008
• Table: Revenue Performance by Segment of the Japan IP Contact Center System Market Based on End-User Prices, 2006–2008
• Table: Japan IP Contact Center System Market, Revenue Share by Vendor: Based on End-User Prices, 2006–2008
• Table: Key Forecast Assumptions for Japan IP Contact Center System Market, Seat Share by Vendor:, 2009–2013
• Table: Forecast for the Japan IP Contact Center Market Based on End-User Prices, 2006–2013
• Table: Japan IP Contact Center System Market Comparison with Previous End-User Revenue Forecast: Forecasts Made in April 2008 and February 2009, 2006–2013
• Table: Japan IP Contact Center System Market Comparison with Previous End-User Revenue Forecast by Segment: Forecasts Made in April 2008 and February 2009, 2006–2013
• Figure: Revenue Performance by Segment Based on End-User Prices for the Japan Contact Center System Market, 2006–2008
• Figure: Revenue Performance by Segment of the Japan IP Contact Center System Market Based on End-User Prices, 2006–2008
• Figure: Japan IP Contact Center System Market, Revenue Share by Vendor: Based on End-User Prices, 2007–2008
• Figure: Revenue Performance of the Japan Contact Center System Market by Vendor: Based on End-User Prices, 2006–2008
• Figure: Japan IP Contact Center System Market, Seat Share by Vendor, 2007–2008
• Figure: Japan IP Contact Center System Market, Ratio by End-User Industry, 2007–2008
• Figure: Forecast for the Japan IP Contact Center Market Based on End-User Prices, 2006–2013
• Figure: Forecast of End-User Revenue by Segment for the Japan IP Contact Center Market, 2006–2013
• Figure: Year-Over-Year Growth by Segment of the Japan IP Contact Center System Market by End-User Revenue, 2007–2013
• Figure: Japan IP Contact Center System Market Comparison with Previous End-User Revenue Forecast: Forecasts Made in April 2008 and February 2009, 2006–2013
• Figure: Japan IP Contact Center System Platform Market Comparison with Previous End-User Revenue Forecast: Forecasts Made in April 2008 and February 2009, 2006–2013
• Figure: Japan IP Contact Center System Application Market Comparison with Previous End-User Revenue Forecast: Forecasts Made in April 2008 and February 2009, 2006–2013
• Figure: Japan IP Contact Center System Service Market Comparison with Previous End-User Revenue Forecast: Forecasts Made in April 2008 and February 2009, 2006–2013