Report: Wireless Operations Support Systems 2005-2010 TOC

Chapter I : EXECUTIVE SUMMARY

1.1 Overview
1.2 Status of Wireless Network Deployment
1.3 Effects of 2.5G and 3G Services on OSSes
1.4 The Market

Chapter II : MOBILE VOICE AND DATA NETWORKS

2.1 Overview
- 2.1.1 The Promises and Challenges of 3G
- 2.1.2 Role of OSSes
- 2.1.3 The Unresolved Issue
2.2 Differences Between Wireless Mobile Technologies
2.3 Network Architecture Evolution
- 2.3.1 First Generation Network Architecture
- 2.3.2 Second Generation Network Architecture
- 2.3.3 Third Generation Network Architecture
2.4 Standards Organizations
2.5 Market Trends
- 2.5.1 Subscribership
- 2.5.2 Voice Usage and Price
- 2.5.3 Wireless Data Services
- 2.5.4 Network Deployment Status
2.6 Outlook for Wireless OSSes

Chapter III : WIRELESS OSS TECHNOLOGY AND MARKET TRENDS

3.1 Overview
3.2 OSS Defined
3.3 Accounting Management Functional Area
- 3.3.1 Billing
- 3.3.2 Data Collection and Mediation
3.4 Configuration Management Functional Area
- 3.4.1 Customer Care
- 3.4.2 Sales Automation
- 3.4.3 Engineering, Planning, and Design
- 3.4.4 Service & Network Provisioning
  - 3.4.4.1 Flow-Through Provisioning: The Holy Grail Of OSS
  - 3.4.4.2 Wireless Flow-Through Provisioning Challenges
  - 3.4.4.3 Wireless Service Provisioning Process
- 3.4.5 Other Service Activation Issues
  - 3.4.5.1 Over-the-Air Provisioning
  - 3.4.5.2 Subscriber Identity Module Cards and Java
- 3.4.6 Provisioning and Service Assurance Integration
- 3.4.7 Network Inventory Management
3.5 Fault Management Functional Area
- 3.5.1 Wireless Network Management
  - 3.5.1.1 Network/Fault Management Architecture
  - 3.5.1.2 3G Fault Management/Alarm Management
- 3.5.2 Network Maintenance, Testing, and Restoration
- 3.5.3 Trouble Ticketing and Trouble Management
  - 3.5.3.1 Multi-Carrier Trouble Management Synchronization
  - 3.5.3.2 3G Trouble Management
3.6 Performance Management Functional Area
- 3.6.1 QoS for 2.5G and 3G
- 3.6.2 Network Performance Data Management
- 3.6.3 Network Performance Management
3.7 Security Management Functional Area
- 3.7.1 Fraud Management
- 3.7.2 Mobile Device Security
- 3.7.3 NE Security
- 3.7.4 Communications Assistance for Law Enforcement Act
3.8 Common Aspects Across OSS Functional Areas
- 3.8.1 Business Management
- 3.8.2 Workforce Management
- 3.8.3 Element Management
- 3.8.4 Middleware
- 3.8.5 Professional Services and Outsourcing
3.9 Wireless OSS Markets
- 3.9.1 Wireline vs. Wireless OSSes
- 3.9.2 Carrier Purchasing Trends
- 3.9.3 Opportunities for OSS Vendors
3.10 Wireless OSS Summary and Questions
- 3.10.1 Are Wireless OSSes Meeting Service Provider Needs?
- 3.10.2 Are Wireless OSSes Scaleable and Robust Enough?
- 3.10.3 Are Wireless OSSes Ready for 2.5G and 3G Networks?
- 3.10.4 Are Critical Functions Missing from Wireless OSSes?
- 3.10.5 What are the Next Steps in Wireless OSS Evolution?
- 3.10.6 Why Was Software the Initial Problem with 3G Trials?

Chapter IV : OSS VENDORS

4.1 Overview
4.2 Software Development Toolkit Providers
- 4.2.1 AdventNet, Inc.
- 4.2.2 Dorado Software, Inc.
- 4.2.3 Lumos Technologies, Inc.
- 4.2.4 Monfox
- 4.2.5 Softalia
- 4.2.6 Varros Telecom
- 4.2.7 Vertel Corporation
4.3 Solution Providers
- 4.3.1 ADC Telecommunications
- 4.3.2 Alcatel
- 4.3.3 Cisco Systems, Inc.
- 4.3.4 Ericsson (EHPT)
- 4.3.5 Lucent Technologies, Inc.
- 4.3.6 Marconi Corporation plc
- 4.3.7 Motorola, Inc.
- 4.3.8 Nortel Networks
- 4.3.9 Siemens AG
4.4 Independent Software Vendors
- 4.4.1 Agilent Technologies, Inc.
- 4.4.2 AI Metrix
- 4.4.3 Amdocs, Ltd. (Clarify)
- 4.4.4 Astracon, Inc.
- 4.4.5 Clear Communications Corporation
- 4.4.6 CoManage
- 4.4.7 Compaq Telecom
- 4.4.8 Concord Communications, Inc.
- 4.4.9 Convergys
- 4.4.10 Daleen Technologies, Inc.
- 4.4.11 Digiquant
- 4.4.12 DSET Corporation
- 4.4.13 Eftia
- 4.4.14 Evolving Systems, Inc.
- 4.4.15 Granite Systems, Inc.
- 4.4.16 Harris Corporation
- 4.4.17 Hewlett-Packard Company
- 4.4.18 Lightbridge, Inc. (Corsair Communications)
- 4.4.19 MetaSolv Software, Inc.
- 4.4.20 Micromuse
- 4.4.21 Microsoft Corporation
- 4.4.22 Mind C.T.I., Ltd.
- 4.4.23 NightFire Software, Inc.
- 4.4.24 OpenCon Communication Systems, Inc.
- 4.4.25 Openet Telecom
- 4.4.26 OPNET Technologies, Inc.
- 4.4.27 Portal Software, Inc.
- 4.4.28 RiverSoft Technologies, Ltd.
- 4.4.29 SchlumbergerSema
- 4.4.30 Siebel Systems, Inc.
- 4.4.31 Spirent Communications
- 4.4.32 Subex Systems (Magardi)
- 4.4.33 Sun Microsystems, Inc.
- 4.4.34 Syndesis
- 4.4.35 Telcordia Technologies, Inc.
- 4.4.36 Trendium
- 4.4.37 WatchMark Corp.
- 4.4.38 VPIsystems, Inc.

Chapter V : MARKET FORECAST

5.1 Introduction
5.2 Methodology
- 5.2.1 Market Analysis Structure
- 5.2.2 Wireless OSS Application Categories
- 5.2.3 Addressable Market Methodology
- 5.2.4 Methodology Algorithm
5.3 Global Trends and Forecasts
- 5.3.1 Wireless Market Status
- 5.3.2 OSS Spending Drivers
  - 5.3.2.1 Migration from 2G to 2.5G
  - 5.3.2.2 Migration from 2.5G to 3G
  - 5.3.2.3 Other Spending Trends
- 5.3.3 Global Wireless OSS Forecasts
  - 5.3.3.1 Carrier Revenue Growth
  - 5.3.3.2 Wireless OSS Revenue by Region
  - 5.3.3.3 Wireless OSS Revenue by Services Supported
  - 5.3.3.4 Broadband vs. Narrowband Service Support
  - 5.3.3.5 Wireless OSS Revenue by OSS Type
5.4 North American Forecasts
- 5.4.1 Wireless Market Status
- 5.4.2 Wireless OSS Forecast
  - 5.4.2.1 By Services Supported
  - 5.4.2.2 By OSS Type
  - 5.4.2.3 Broadband vs. Narrowband
5.5 International
- 5.5.1 Wireless Market Status
- 5.5.2 Wireless OSS Forecasts
  - 5.5.2.1 By Region
  - 5.5.2.2 By OSS Type
  - 5.5.2.3 By Services Supported
  - 5.5.2.4 Broadband vs. Narrowband
5.6 Europe/Middle East/Africa
- 5.6.1 Wireless Market Status
- 5.6.2 Wireless OSS Forecasts
5.7 Asia/Pacific
- 5.7.1 Wireless Market Status
- 5.7.2 Wireless OSS Forecasts
5.8 Latin America/Caribbean
- 5.8.1 Wireless Market Status
- 5.8.2 Wireless OSS Forecasts

Appendix

DEFINITIONS

Table of Figures

Chapter I

I-1 Worldwide Wireless OSS Market Revenue, 2002-2007 ($Millions)
I-2 Worldwide Wireless Revenue and OSS Expenditures by Service Type, 2002

Chapter II

II-1 First Generation Mobile Network Architecture
II-2 Cell Layouts Within a Wireless Network
II-3 Second Generation Global System for Mobile Communications Network Architecture
II-4 Combined Second/Third Generation Mobile Network Architecture

Chapter III

III-1 TMN Logical Layer Architecture
III-2 Functional Areas in the TMN Layered Architecture
III-3 Segmentation of the Billing Function Into Distributed Systems
III-4 Functions of a Mediation System Within a Network
III-5 Key Needs for Usage-Based Data Mediation Systems
III-6 Process Flow Management Optimized for Order Management, Provisioning, and Activation
III-7 Wireless and Wireline Fault Management
III-8 Fault Management Root Cause Alarm Analysis Process

Chapter IV

IV-1 Toolkit Vendors Fit Into the TMN Hierarchy

Chapter V

V-1 Impact of New Wireless Data Service Usage on Average Revenue per User
V-2 Components of IT Budget in 2002
V-3 Wireless OSS Component Mix, 2002 and 2007
V-4 Worldwide Wireless OSS Expenditure Distribution by OSS Type, 2002
V-5 Global Wireless Carrier Revenue by Region, 2002 and 2007
V-6 Global Wireless Carrier Revenue by Service Type, 2002 and 2007
V-7 Total Worldwide Wireless OSS Revenue, 2002-2007 ($Millions)
V-8 Worldwide Wireless OSS Revenue by Region, 2002 and 2007
V-9 Worldwide Wireless OSS Revenue by Services Supported, 2002 and 2007
V-10 Worldwide Broadband Wireless Revenue by Region, 2007
V-11 Worldwide Broadband Wireless OSS Revenue by Region, 2002 and 2007
V-12 Worldwide Wireless Revenue for Voice Support by OSS Type, 2002 and 2007
V-13 Worldwide Wireless Revenue for 2.5G Data Support by OSS Type, 2002 and 2007
V-14 North American Wireless OSS Revenue by Services Supported, 2002 and 2007
V-15 North American Wireless OSS Revenue by OSS Type, 2002 and 2007
V-16 North American Wireless OSS Revenue, Broadband vs. Narrowband, 2002 and 2007
V-17 North American Broadband Wireless OSS Revenue by OSS Type, 2002 and 2007
V-18 Total International Wireless OSS Revenue, 2002-2007 ($Millions)
V-19 International Wireless OSS Revenue by Region, 2002 and 2007
V-20 International Wireless OSS Revenue by OSS Type, 2002 and 2007
V-21 International Wireless OSS Revenue by Services Supported, 2002 and 2007
V-22 International Wireless OSS Revenue, Broadband vs. Narrowband, 2002 and 2007
V -23 International Broadband Wireless OSS Revenue by OSS Type, 2002 and 2007
V-24 International Broadband Wireless OSS Revenue by Region, 2002 and 2007
V-25 Europe/Middle East/Africa Wireless OSS Revenue, 2002-2007 ($Millions) V-26 Europe/Middle East/Africa Wireless OSS Revenue by Services Supported, 2002 and 2007
V-27 Europe/Middle East/Africa Wireless OSS Revenue by OSS Type, 2002 and 2007
V-28 Asia/Pacific Wireless OSS Revenue by Services Supported, 2002 and 2007 V-29 Asia/Pacific Wireless OSS Revenue, Broadband vs. Narrowband, 2002 and 2007
V-30 Latin America/Caribbean Wireless OSS Revenue by Services Supported, 2002 and 2007
V-31 Latin America/Caribbean Wireless OSS Revenue, Broadband vs. Narrowband, 2002 and 2007

Table of Tables

Chapter II

II-1 Typical Frequencies Used for Mobile Services (US vs. International)
II-2 Mobile Wireless Standards (First, Second, and Third Generation)

Chapter III

III-1 OSS Definitions Summary
III-2 Technical Requirements for a 3G Network Fault Management System
III-3 Technical Requirements for a Quality of Service Support System
III-4 Security Services and Mechanisms for Network Elements

Chapter IV

IV-1 Summary of OSS Offerings by the Software Development/Toolkit Vendors
IV-2 Summary of OSS Offerings by the Solution Providers
IV-3 Alcatels Portfolio of OSS Solutions
IV-4 Selected Cisco Network Management OSSes for Service Providers
IV-5 Summary of OSS Offerings by the Independent Software Vendors

Chapter V

V-1 Systems Component Categories
V-2 Summary of Analysis Structure: Market Segments
V-3 OSS Support by Service Type
V-4 Examples of 2.5G and 3G Services
V-5 Revenue Time Horizons for Various Wireless Services
V-6 Revenue for 2G, 2.5G, and 3G Market Segments by Region, 2002-2007 ($Millions)
V-7 Global Wireless Carrier Revenue by Region, 2002-2007 ($Millions)
V-8 Worldwide Wireless OSS Revenue by Region, 2002-2007 ($Millions)
V-9 Worldwide Wireless OSS Revenue by Services Supported, 2002-2007 ($Millions)
V-10 Worldwide Wireless OSS Revenue, Narrowband vs. Broadband, 2002-2007 ($Millions)
V-11 Worldwide Broadband Wireless OSS Revenue by Region, 2002-2007 ($Millions)
V-12 Worldwide Wireless OSS Revenue by OSS Type, 2002-2007 ($Millions)
V-13 North American Wireless OSS Revenue by Services Supported, 2002-2007 ($Millions)
V-14 North American Wireless OSS Revenue by OSS Type, 2002-2007 ($Millions)
V-15 North American Wireless OSS Revenue, Broadband vs. Narrowband, 2002-2007 ($Millions)
V-16 North American Broadband Wireless OSS Revenue by OSS Type, 2002-2007 ($Millions)
V-17 International Wireless OSS Revenue by OSS Type, 2002-2007 ($Millions)
V-18 International Wireless OSS Revenue by Services Supported, 2002-2007 ($Millions)
V-19 International Wireless OSS Revenue, Broadband vs. Narrowband, 2002-2007 ($Millions)
V-20 International Broadband Wireless OSS Revenue by OSS Type, 2002-2007 ($Millions)
V-21 Europe/Middle East/Africa Wireless OSS Revenue by Services Supported, 2002-2007 ($Millions)
V-22 Europe/Middle East/Africa Wireless OSS Revenue by OSS Type, 2002-2007 ($Millions)
V-23 Europe/Middle East/Africa Wireless OSS Revenue, Broadband vs. Narrowband, 2002-2007 ($Millions)
V-24 Europe/Middle East/Africa Broadband Wireless OSS Revenue by OSS Type, 2002-2007 ($Millions)
V-25 Asia/Pacific Wireless OSS Revenue by Services Supported, 2002-2007 ($Millions)
V-26 Asia/Pacific Wireless OSS Revenue by OSS Type, 2002-2007 ($Millions)
V-27 Asia/Pacific Wireless OSS Revenue, Broadband vs. Narrowband, 2002-2007 ($Millions)
V-28 Asia/Pacific Broadband Wireless OSS Revenue by OSS Type, 2002-2007 ($Millions)
V-29 Latin America/Caribbean Wireless OSS Revenue by Services Supported, 2002-2007 ($Millions)
V-30 Latin America/Caribbean Wireless OSS Revenue by OSS Type, 2002-2007 ($Millions)
V-31 Latin America/Caribbean Wireless OSS Revenue, Broadband vs. Narrowband, 2002-2007 ($Millions)

Wireless Operations Support Systems 2005-2010

Table of Contents

Chapter I : EXECUTIVE SUMMARY

Chapter II : MOBILE VOICE AND DATA NETWORKS

Chapter III : WIRELESS OSS TECHNOLOGY AND MARKET TRENDS

Chapter IV : OSS VENDORS

Chapter V : MARKET FORECAST

Appendix

DEFINITIONS

Table of Figures

Chapter I

Chapter II

Chapter III

Chapter IV

Chapter V

Table of Tables

Chapter II

Chapter III

Chapter IV

Chapter V