Abstract
Content is driving the market for carriers of every stripe. For the mobile
operator, content ranges from information that is mobility-independent (such
as a weather forecasts) to mobile-specific content (such as ring tones).
Further, mobile content can be relatively static (such as a web page or a
photo) or highly dynamic (such as traffic information). Beyond a set of
requirements particular to mobility, managing, updating, and archiving website
content as well as maintaining technical and customer information is a major
business operation demanding up to-date systems.
To manage this vast array of digital content- including its creation,
relationships with content providers, accounting, the delivery and lifecycle
management of content, etc.- a large number of tools are available. Broadly
speaking, Digital Asset Management (DAM) and Digital Rights Management (DRM)
systems help to exploit the information, while Content Management Systems
(CMS) are related to creating, managing and delivering the content itself.
Website Management Systems and Document Management Systems (DMS) are typically
viewed as subsets of CMS.
This report provides a working taxonomy of the various tools available to
manage content, with a particular focus on those requirements specific to
mobile and fixed line operators. This study will discuss the standards being
developed to realize knowledge management systems, including MPEG-7, the
semantic web, and standards such as RDF/OWL and Topic Maps. Content management
system revenue will by segmented by applications such as ring tones, gaming,
video entertainment, tourist and location services, news market, and others,
as well as well as by delivery modes, which include wireless, fixed line
broadband, WWW, e-mail or multi-channel delivery.
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