Table of Contents
- CHAPTER 1
- EXECUTIVE SUMMARY
- Addressable Market
- Company size
- Region
- Europe
- North America
- Latin America
- Asia Pacific
- Africa/Middle East
- Private Sector/Public Sector
- Market Segmentation
- Figure 1.1: Business Sector Market Map
- Forecasts
- Enterprise Subscribers
- Table 1.1: Mobile Enterprise Subscribers by Region
- Enterprise Users
- Table 1.2 Mobile Enterprise Users by Sector (m) 2006--2011
- Revenue Forecasts
- Methodology
- Region
- Table 1.3: Mobile Enterprise Revenues by Region ($m), 2006--2011
- Figure 1.2: Mobile Enterprise Revenues by Region ($m), 2006--2011
- Sector
- Table 1.4: Mobile Enterprise Revenues by Sector ($m), 2006--2011
- Figure 1.3: Mobile Enterprise Revenues by Sector ($), 2006--2011
- Enabling Technology
- Figure 1.4: Web Service Applications
- Business Models
- Operators
- Systems Integrators
- Software Vendors
- Roadmaps
- Value Chain Evolution
- Figure 1.5: Traditional Distribution Network
- Figure 1.6: Evolved Distribution Network
- Figure 1.7: Distribution Channel Partnership
- Evolution of IP Multimedia Systems (IMS)
- Figure 1.8: Traditional and IMS Network Layers
- CHAPTER 2
- CONCLUSIONS
- Addressable Market
- Market Segmentation
- Market Trends
- Enabling Technology
- Forecasts
- Business Models
- Channel Strategy
- CHAPTER 3
- MARKET OVERVIEW
- Introduction
- Company Size
- Employees
- Table 3.1: Employee Numbers by Company Size 2006 (m)
- Figure 3.1: Employee Numbers by Company Size 2006 (%)
- Enterprises
- Table 3.2: Enterprise Numbers by Company Size (m)
- Figure 3.2: Enterprise Numbers by Company Size (%)
- Private Sector -- Vertical Industry
- Employees
- Table 3.3: Employees by Industry -- Private Sector (m)
- Figure 3.3: Employees by Industry -- Private Sector (%)
- Enterprises
- Table 3.4: Enterprises by Industry -- Private Sector (m)
- Figure 3.4: Enterprises by Industry -- Private Sector (%)
- Public Sector
- Table 3.5: Public Sector -- Employee Numbers 2006
- Table 3.6: Public Sector -- Enterprise Numbers 2006
- Main Trends
- Europe
- Table 3.7: Addressable Market -- Europe 2006 (employees/enterprises)
- Mobile Enterprise Trends
- Case Study: British Airways
- Figure 3.5: The Bridge Platform Architecture
- Americas
- North America
- Table 3.8: Addressable Market -- North America 2006
(employees/enterprises)
- Case Study: American Medical Response
- Figure 3.6: Emergency Respone Vehicle
- Figure 3.7: Cingular GPRS/EDGE Coverage
- Latin America
- Table 3.9: Addressable Market -- Latin America 2006
(employees/enterprises)
- Asia Pacific
- Table 3.10: Addressable Market -- Asia Pacific 2006
(employees/enterprises)
- Mobile Enterprise Trends
- Africa/Middle East
- Table 3.11: Addressable Market -- Africa/Middle East 2006
(employees/enterprises)
- CHAPTER 4
- MARKET SEGMENTATION
- Introduction
- Table 4.1: Traditional Characteristics of Consumer vs. Business Users
- Mobile Content & Applications Market Map
- Figure 4.1: Mobile Content & Applications Market Map
- The Business-to-Consumer Sector (B2C)
- Figure 4.2: Mobile Services -- Consumer Sector
- The Business-to-Enterprise Sector (B2E)
- Figure 4.3: Business Sector Market Map
- Defining the Mobile Enterprise Subscriber
- Market Segmentation
- Mobile Office
- Case Study: Research in Motion
- Figure 4.4: BlackBerry Devices
- Mobile Workforce
- Mobile Enterprise Level Solutions
- Vertical Markets
- Distribution/Logistics
- Utilities
- Financial Services
- Healthcare
- Case Study: RATP (Régie Autonome des Transports Parisiens)
- CHAPTER 5
- FORECASTS
- Introduction
- Mobile Subscribers
- Table 5.1: Total Mobile Subscribers by Region (m), 2006--2011
- Figure 5.1: Total Worldwide Mobile Subscribers (m), 2006--2011
- Mobile Data Users
- Table 5.2: Mobile Data Users as a % of Mobile Subscribers, 2006--2011
- Mobile Enterprise Forecasts
- Mobile Enterprise Subscribers
- Table 5.3: Mobile Enterprise Subscribers by Region (m), 2006--2011
- Figure 5.2: Mobile Enterprise Subscribers by Region (%), 2006--2011
- Market Segmentation
- Mobile Enterprise Users by Sector
- Table 5.4: Mobile Enterprise Users by Sector (m), 2006--2011
- Revenue Forecasts
- Methodology
- Voice and data revenues
- Table 5.5: Monthly Operator ARPU ($), 2006--2011
- Table 5.6: Monthly Global ARPU ($), 2006--2011
- Mobile Enterprise Revenues
- Region
- Table 5.7: Mobile Enterprise Revenues by Region ($m), 2006--2011
- Figure 5.3: Mobile Enterprise Revenues by Region ($m), 2006--2011
- Sector
- Table 5.8: Mobile Enterprise Revenues by Sector ($m), 2006--2011
- Figure 5.4: Mobile Enterprise Revenues by Sector ($), 2006--2011
- Mobile Office
- Table 5.9: Mobile Office Revenues by Region ($m), 2006--2011
- Figure 5.5: Mobile Office Revenues by Region ($m), 2006--2011
- Mobile Workforce
- Table 5.10: Mobile Workforce Revenues by Region ($m), 2006--2011
- Figure 5.6: Mobile Workforce Revenues by Region ($m), 2006--2011
- Table 5.11: Mobile Enterprise Solution Revenues by Region ($m),
2006--2011
- Figure 5.7: Mobile Enterprise Solution Revenues by Region ($m),
2006--2011
- CHAPTER 6
- ENABLING TECHNOLOGY
- Introduction
- Evolution of Enterprise Computing
- Figure 6.1: Evolution of Enterprise Computing
- Integrated vs modular approach
- Figure 6.2: Diversity in Service Providers' Portfolios
- Figure 6.3: Mobile OS and Platforms, Integration vs Modular Approach
- The Integrated Approach
- The Modular Approach
- Middleware
- Web Service Applications
- Figure 6.4: Web Service Applications
- Security and Content Protection
- Authentication
- Encryption
- Spam and Content Filtering
- Virus Protection
- Wireless Networking
- Figure 6.5: Wireless Networking Stages
- Bluetooth
- Figure 6.6: Bluetooth Access Point, Mobile Computing Connectivity
- Wireless LANs
- Wi-Fi Hotspots
- Virtual Private Networks
- Figure 6.7: Virtual Private Network Architecture
- Table.6.1: Virtual Private Network Protocols
- Radio Frequency Identification (RFID)
- CHAPTER 7
- BUSINESS MODELS
- Introduction
- Table 7.1: Mobile Enterprise Players
- Mobile Operators
- Table 7.2: Mobile Operator/Systems Integrator Business Model Mismatch
- Table 7.3: Factors Helping Cellcos Set Themselves Up as Enterprise
Service Providers
- The Route to SMEs
- Adding Value
- Table 7.4: Ways Operators Can Add Value Beyond Simple Data Transport
- Systems Integrators
- Table 7.5: SI Relationship with Partners
- Table 7.6: Operator-Branded Hosted Mobility Services
- Pricing Models
- Software Vendors
- Embedded Software Model
- Table 7.7: Embedded-Software Business Models
- Table 7.8: White-Label License of FleetOnline
- Licensing Software from Other Vendors
- Relationship with Cellcos
- CHAPTER 8
- STRATEGIC ISSUES
- Introduction
- Enterprise Devices and Management
- Figure 8.1: Business Handsets -- PalmOne Treo 650, RIM BlackBerry 7230
&Nokia 9500 Communicator
- Other Connected Computing Devices
- Device Management
- Fixed Mobile Convergence for Corporate Customers (FMC)
- Figure 8.2: BT Fusion Handsets
- Voice over IP (VoIP)
- Figure 8.3: VoIP Subscriber Forecasts for Key Regions
- Figure 8.4: Vonage Usage Model
- Mobile Location Services (MLS)
- Enterprise MLS in North America
- Case Study: Sprint Nextel
- Table 8.1: Sprint Nextel Enterprise LBS Applications
- CHAPTER 9
- ROADMAPS & FUTURE OUTLOOK
- Introduction
- Evolution of the Distribution Network
- Figure 9.1: Traditional Distribution Network
- Figure 9.2: Evolved Distribution Network
- Key Players in the Value Chain
- Multi-Channel Strategy
- Figure 9.3: Multi-Channel Strategy
- Selection of Channels
- Channel Monitoring and Support
- Channel Marketing
- Partnering
- Figure 9.4: Distribution Channel Partnership
- Figure 9.5: Direct vs Indirect Channels
- Evolution of the IP Multimedia Subsystem (IMS)
- Figure 9.6: Traditional and IMS Network Layers
- IMS Value Chain Evolution
- Figure 9.7: IMS-enabled Mobile Value Chain
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