Table of Contents
1. Executive Summary
- 1.1. A rather large and disparate offering
- 1.2. Offers based on wide selection of handsets
- 1.3. Market forecasts
2. Methodology
3. Fixed-mobile convergence: market context
- 3.1. Mobile take-up in the workplace
- 3.2. Definition of fixed-mobile convergence
- 3.3. Fixed-mobile convergence architectures
- 3.3.1. Wireless technologies integrated into dual-mode handsets
- 3.3.2. Unlicensed Mobile Access (UMA)
- UMA players
- UMA, a more suitable FMC technology for mobile operators
- How UMA works
- 3.3.3. IP Multimedia Subsystem (IMS)
- How IMS works
- IMS, for developing new services
- 3.3.4. Choosing between UMA and IMS
- 3.3.5. Femtocell
- Alternative to dual-mode
- Avoiding the Wi-Fi trap
- Still nascent technology
- 3.3.6. Compatible handsets
4. Catalogue of available fixed-mobile convergence offers
- 4.1. Players examined
- 4.2. Guide to reading summary tables
- 4.3. Summary tables of operators' offerings, by country
- 4.3.1. Operators' offers for the German market
- Deutsche Telekom/T-Mobile
- O2 Germany
- Vodafone Germany
- E-Plus
- 4.3.2. Operators' offers for the British market
- Vodafone UK
- Orange UK
- BT Global Services (multinational solution)
- T-Mobile UK
- O2 UK
- Three ("3")
- 4.3.3. Operators' offers for the Spanish market
- Telefonica Spain/Movistar
- Orange Spain
- Vodafone Spain
- JazzTel Spain and Ono
- 4.3.4. Operators' offers for the French market
- Orange France
- SFR
- Bouygues Telecom
- Altitude Telecom
- 4.3.5. Operators' offers for the Italian market
- Telecom Italia/TIM
- FastWeb
- Vodafone Italy
- Wind
- Tiscali
- " 3 " (H3G Italy)
- BT Italy ("ex Albacom")
5. Analysis of available offers
- 5.1. FMC market operators
- 5.1.1. Operators absent from the fixed-mobile convergence offer
- 5.1.2. Operators present in the fixed-mobile convergence market
- 5.2. Construction of convergence offers
- 5.3. Analysis of market player offerings
- 5.3.1. FMC pricing offers
- 5.3.2. FMC service offers
- Basic FMC service offerings
- FMC advanced service offerings
- 5.3.3. FMC mobile handset solutions
- 5.3.4. FMC software solutions
6. Markets and forecasts
- 6.1. Feedback from the French market
- 6.1.1. Feedback from the field on FMC
- 6.1.2. The fixed VoIP market
- Take-up
- Impediments
- Devices
- Incentives to switch to VoIP
- 6.2. Market forecasts
- 6.2.1. Demographic elements
- 6.2.2. Market modelling - France
- Background on the French mobile services market
- Modelling of the enterprise mobile services market in France
- Modelling of the enterprise FMC market in France
- 6.2.3. Other countries
- Reminder of mobile market development
- Comparative positioning
- Assessment of the enterprise mobile services market in Western Europe
- Modelling the enterprise FMC market
7. Appendix: Survey and census method
- 7.1. Scope of enquiry
- Complete census
- Internet connection levels
- SMEs still without an Internet connection
- 7.2. Survey outline
List of Tables
- Table 1: Evolution of the enterprise mobile services market in Western
Europe' s five largest markets
- Table 2: Evolution of the enterprise FMC services market in the five
largest Western European markets
- Table 3: Comparison of wireless interfaces
- Table 4: Examples of IMS applications
- Table 5: Advantages and drawbacks of UMA and IMS architectures
- Table 6: UMA-compatible handsets
- Table 7: Wi-Fi-compatible smartphones
- Table 8: List of operators examined in this report
- Table 9: Symbols used in the analytical tables of the offers
- Table 10: Cost of Internet access with the Rete Unica Su Misura offer
(July 2009)
- Table 11: Rete Unica Su Misura pricing plan for voice calls (July 2009)
- Table 12: Cost of the BT Fusion offer marketed by BT Italy (July 2009)
- Table 13: Operators absent from the FMC market
- Table 14: Operators positioned in the FMC segment
- Table 15: Operators that market an FMC pricing solution
- Table 16: Operators that market FMC solutions with basic voice VPN features
- Table 17: Operators that market FMC solutions with advanced features
- Table 18: Operators that market FMC handset solutions
- Table 19: Operators that market FMC software solutions
- Table 20: Penetration of fixed-mobile convergence solutions in the SME
segment in France in 2008, according to company size
- Table 21: Penetration of fixed-mobile convergence solutions in the SME
segment in France in 2008, according to sector of activity
- Table 22: Rate of VPN solution adoption in the SME segment in France in
2008, according to company size
- Table 23: VoIP solutions used by SMEs in France in 2008, according to
company size
- Table 24: Reasons cited by SMEs in France in 2008 for not adopting VoIP,
according to company size
- Table 25: Device used by SMEs in France for VoIP in 2008, according to
company size,
- Table 26: Reasons for switching to VoIP, according to company size
- Table 27: Working population, end 2006
- Table 28: Census of enterprises and working population in France, end of
2006
- Table 29: Hypotheses - Mobile services market modelling - France
- Table 30: Hypotheses - Modelling of the enterprise FMC market - France
- Table 31: Hypotheses: Mobile services market revenue in the five countries
examined, 2006-2013
- Table 32: Positioning of the different countries compared to the situation
in France
- Table 33: Growth of enterprise customer bases in the top five Western
European markets, 2006-2013
- Table 34: Growth of the enterprise mobile services market in the top five
Western European markets, 2006-2013
- Table 35: Positioning of the different countries compared to the situation
in France
- Table 36: Growth of the enterprise FMC services segment in the top five
Western European markets
- Table 37: Number of SMEs by company size and sector of activity, end of
2006
- Table 38: Definition of the sectors
List of Figures
- Figure 1: Building blocks of FMC offers by targeted market segment
- Figure 2: Mobile subscriber base and density in Western Europe, end 2008
- Figure 3: Mobile subscriber base and density in Western Europe, forecasts
for 2009-2012
- Figure 4: The different types of fixed-mobile convergence
- Figure 5: Simplified scheme of an FMC voice call
- Figure 6: How UMA works
- Figure 7: IMS in an NGN architecture
- Figure 8: Evolution of IMS service platforms
- Figure 9: How femtocell works
- Figure 10: Femtocell market outlook, by geographical zone
- Figure 11: Femtocell market outlook, in units sold
- Figure 12: The Octopus Mobility Services solution
- Figure 13: The Genion solution
- Figure 14: The Vodafone One solution
- Figure 15: How the Orange Unik PC solution works
- Figure 16: Altitude' s Two Easy solution
- Figure 17: The Unifast Communication offer for large accounts
- Figure 18: Vodafone' s Rete Unica Facile offer
- Figure 19: Vodafone' s Rete Unica Su Misura offer
- Figure 20: Building blocks of FMC offers by targeted market segment
- Figure 21: Operators' positioning with FMC solutions with basic voice VPN
features
- Figure 22: Operators' positioning with FMC solutions with advanced features
- Figure 23: Operators' positioning with FMC handset solutions
- Figure 24: Penetration level of FMC offers in the SME segment in France in
2008
- Figure 25: Proportion of SMEs in France in 2008 with fixed telephony
subscriptions based on VoIP/ToIP services
- Figure 26: Proportion of SMEs in France in 2008 with fixed telephony
subscriptions based on VoIP/ToIP services, by sector of activity
- Figure 27: Proportion of SMEs in France in 2008 with fixed telephony
subscriptions based on VoIP/ToIP services, by company size
- Figure 28: VoIP use amongst single site and multi-site SMEs in France in
2008
- Figure 29: Scope of the VoIP solution used by multi-site SMEs in France,
in 2008
- Figure 30: Market share of the different VoIP solutions adopted by SMEs in
France in 2008
- Figure 31: Reasons cited by SMEs in France in 2008 for not adopting VoIP
- Figure 32: Main reasons cited by SMEs in France in 2008 for switching to
VoIP
- Figure 33: Growth of mobile penetration levels in businesses in France,
2006-2013
- Figure 34: Market outlook for enterprise mobile services in France,
2006-2013
- Figure 35: Revenue generated by the enterprise FMC market in France
- Figure 36: Internet connection rate (current + forecast) according to
company size
- Figure 37: Internet connection rate (current + forecast) according to
single or multi-side configuration
- Figure 38: Diagram of SME profiles according to ICT awareness/sensitivity
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