Table of Contents
1. General Context
- 1.1. Early feedback on 3G
- 1.2. Competition Expansion
- 1.3. Rate pressure
- 1.3.1. Voice call termination
- 1.3.2. SMS call termination
- 1.3.3. International mobile roaming
- 1.4. Momentum in digital content distribution
- 1.5. Primary diagnostic elements
2. Optimisation Strategies
- 2.1. Organisational Strategy
- 2.1.1. Strategic convergence activities
- 2.1.2. Pursuing and restructuring alliances
- 2.1.3. Geographic refocusing/selective acquisitions
- 2.2. Technology and network strategy: primary cost elements
- 2.2.1. Technology rationalisation
- 2.2.2. Network infrastructure rationalisation
- 2.3. Spectrum and spectrum efficiency
3. Service and content strategies
- 3.1. Internetisation, basic trend in mobile
- 3.2. New ecosystem with mobile Internetisation?
- 3.2.1. Business models and rate models
- 3.3. Lessons and outlook
- 3.4. Service portfolio management, new emerging services
- 3.4.1. Emerging uses and services
- 3.4.2. Other emerging uses and services
4. Marketing strategies
- 4.1. Segmentation
- 4.2. Subscriber loyalty at the heart of the process
- 4.3. Subsidising handsets, purchase motivation
5. Conclusions from MNO strategies
6. What P&L for mobile network operators?
- 6.1. A Western European mobile network operator' s business model
- 6.2. Primary conclusions and results
7. Appendix: Update on the situation in the various countries mentioned
- 7.1. Germany
- 7.2. Metropolitan France
- 7.3. Italy
- 7.4. Spain
- 7.5. United Kingdom
- 7.6. Americas
- 7.7. Asia
Glossary
List of tables and figures
TABLES:
- Table 1: Western European and North American overview of mobile service
usage
- Table 2: Selection of data ARPU shares in overall ARPU
- Table 3: Selection of data ARPU
- Table 4: Selection of 3G data ARPU shares in overall 3G ARPU
- Table 5: Selection of 3G data ARPU
- Table 6: Competitive intensity in Western Europe
- Table 7: Competitive Intensity in North America
- Table 8: Competitive intensity in Asia
- Table 9: Selection of HSDPA deployments worldwide
- Table 10: Comparison of performance and costs between CDMA 1X EV-DO and
HSDPA according to KTF
- Table 11: Advantages and disadvantages of UMA and IMS architectures
- Table 12: Selection of convergence offers and their associated technologies
- Table 13: Details of consumer offers
- Table 14: Recent major outsourcing contracts
- Table 15: Candidate bandwidth for 4G
- Table 16: Estimated spectrum needs by 2020 for IMT-2000 and IMT-Advanced
- Table 17: Mobile TV models in Italy
- Table 18: Introduction of a secondary frequency market in Western Europe
- Table 19: Main portals for worldwide mobile operators and revenue share
- Table 20: Overview of i-Mode services around the world
- Table 21: Global agreements between MNO/Internet players
- Table 22: Proprietary solutions from a selection of worldwide mobile
operators
- Table 23: Selection of search engines for mobile operators
- Table 24: Web browser loaded on a selection of handsets
- Table 25: Portal-MNO partnerships involved in blogs or social networking
- Table 26: Partnership between MNO and portals in mobile instant messaging
- Table 27: Selection of email software for mobile operators
- Table 28: Selection of partnerships between mobile operators and
navigation software
- Table 29: Selection of position determination services offered by MNO
- Table 30: Types of position location services
- Table 31: Selection of homeZone services
- Table 32: Selection of "one handset" services
- Table 33: Selection of VoIP software for mobile operators
- Table 34: Overview of customer retention methods
- Table 35: Comparison of national baseline situations
- Table 36: Primary general indicators in Germany
- Table 37: Primary market indicators in Germany
FIGURES:
- Figure 1: UMTS Share in Western Europe
- Figure 2: UMTS Share in major Western European countries
- Figure 3: Western Europe' s position in 3G
- Figure 4: Speed of 3G expansion in Europe and Japan
- Figure 5: 3G market share in late 2004 and end of 2006 in Italy, Japan,
and South Korea
- Figure 6: Speed of 3G expansion: Europe, United Kingdom, Italy, Japan
- Figure 7: Attractiveness of 3G services for French mobile subscribers
between 15 and 45 years old
- Figure 8: Multimedia mobile phone usage in France and the United Kingdom
- Figure 9: Primary results of the OPA study on mobile Internet use
- Figure 10: Mobile phone usage in Japan compared to the United States
- Figure 11: Outline of advanced mobile services offered by SK Telecom
- Figure 12: 3G Data ARPU
- Figure 13: "Tier 1" EBITDA Margins
- Figure 14: "Tier 2" EBITDA Margins
- Figure 15: Various levels of outsourced services
- Figure 16: Relationship between service provider and MNO: example of the
contract between H3G IT/Ericsson
- Figure 17: Gradual deployment of mobile technologies according to the UMTS
forum
- Figure 18: Candidate bands for IMT-Advance systems
- Figure 19: Convergent services and cross checking bands (<6 GHz)
- Figure 20: Sharing spectrum for 3.6 and 5 GHz bands
- Figure 21: Vodafone Live! handsets in the four largest Western European
markets
- Figure 22: Vodafone share of turnover for mobile multimedia services
excluding messaging
- Figure 23: New environment, new usages, new generation of users
- Figure 24: Acceptance of advertising on mobile phones
- Figure 25: Examples of QR codes
- Figure 26: Potential MNO strategies in a changing "Internet" environment
- Figure 27: National mobile characteristics: number of mobile subscribers
and mobile penetration rate
- Figure 28: Mobile operator characteristics: number of subscribers per
network
- Figure 29: Monthly 3G multimedia ARPU
- Figure 30: 3G multimedia turnover for a mobile operator net of payments to
content providers
- Figure 31: Distribution of operational expenses paid by a mobile network
operator
- Figure 32: Overall gross margin for 3 and 4G services for a mobile
operator and monthly gross margin per subscriber
- Figure 33: Mobile network operator market share in Germany
- Figure 34: Overview of mobile usage in Germany
- Figure 35: Mobile network operator market share in Metropolitan France
- Figure 36: Overview of mobile usage in France
- Figure 37: Mobile network operator market share in Italy
- Figure 38:Overview of mobile usage in Italy
- Figure 39: Mobile network operator market share in Spain
- Figure 40: Overview of mobile usage in Spain
- Figure 41: Mobile network operator market share in the United Kingdom
- Figure 42: Overview of mobile usage in the United Kingdom
- Figure 43: Mobile network operator market share in the United States
- Figure 44: Overview of mobile usage in the United States
- Figure 45: Mobile network operator market share in Brazil
- Figure 46: Mobile network operator market share in China
- Figure 47: Mobile network operator market share in South Korea
- Figure 48: Mobile network operator market share in India
- Figure 49: Mobile network operator market share in Japan
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