Report: 2009 Consumer Identity Protection Services Scorecard: Competition Intensifies as Vendors Aggressively Expand Offerings TOC

Overview
Primary Questions
Findings and Analysis
Vendor Scorecard
Methodology
ID Protection Services Market Sizing
Top Six Trends to Watch in ID Protection Services
- The Future of Fraud Alerts: Are Vendor-Provided Fraud Alerts Subscriptions in Jeopardy?
- Customer Retention Rates
Recommendations
- Consumers
- Vendors
- Financial Institutions
Consumer Cost for New Accounts Fraud Shifts From Consumer to Industry in 2008
- Fraudulent New Credit Card Accounts Increase Over 2007 Levels
Identity Fraud and Consumer Fraud Protection Services: A Review
- Consumers Rate Fraud Alerts as Most Effective in ID Theft Protection
  - Should Identity Protection Service Vendors Consider Including Anti-Virus Protection?
- Personal Information and Credit Monitoring Users Rank Most Satisfied
Case in Point - No Solution is 100% Guaranteed to Stop Identity Fraud
Identity Protection Services Overview
- Fraud Alerts Subscriptions: Vendor Overview
- Hybrid Services Vendor Overview
- Personal Information Monitoring: Vendor Overview
- Resolution-Oriented Services: Vendor Overview
- Child Identity Fraud Protection
ID Protection Services Scorecard
- Guide to the Ratings
- Personal Information Services Monitoring Now Widely Offered Among Vendors
- Fraud Alert Hybrid Services Providers are covering More Ground With Comprehensive Protection
- Credit Monitoring Services Continue to Dominate FIs' ID Protection Offerings
Appendix
Related Research
Companies Mentioned

Table of Figures:

Figure 1: Consumer Adoption: With Crossover
Figure 2: Millions of U.S. Adult Users: With Crossover
Figure 3: Millions of U.S. Adult Users: Decoupled From Credit Monitoring
Figure 4: Identity Theft Victimization Rates
Figure 5: Comparisons of Incidence Rates and Average Fraud Amounts, 2007 to 2008
Figure 6: New Accounts Fraud Types
Figure 7: Definitions of ID Theft, ID Fraud, and Consumer Fraud Protection Solutions
Figure 8: Consumer Perceptions of Effectiveness, by Product Type
Figure 9: Consumer Ranking of Service Effectiveness Including Anti-Virus
Figure 10: User Satisfaction Ratings, by Product Type
Figure 11: Consumer Satisfaction Ranking for Identity Protection Services
Figure 12: Percentage of Fraud Victims Victimized While Enrolled in an ID Protection Service
Figure 13: Fraud Alerts Subscriptions: Vendor Overview
Figure 14: Hybrid Services: Vendor Overview
Figure 15: Personal Information Monitoring Services
Figure 16: MyTruston Features
Figure 17: Screenshot of Experian Family Secure
Figure 18: Vendors of Child Identity Fraud Protection Services
Figure 19: Product Category: Personal Information Monitoring Services Ratings
Figure 20: Product Category: Fraud Alert Hybrid Services Ratings
Figure 21: Product Category: Credit Monitoring Branded as ID Theft Protection Service Ratings
Figure 22: Identity Protection Services Vendors: Overall Comparison
Figure 23: Actions Taken as a Result of Identity Fraud Victimization
Figure 24: Victims' Most Frequently Breached Personally Identifying Information
Figure 25: Victims' Rate of Medical Identity Theft
Figure 26: How Consumers Last Viewed Their Credit Reports
Figure 27: Victims' Interactions to Resolve Identity Fraud
Figure 28: Consumer Security Preferences

2009 Consumer Identity Protection Services Scorecard: Competition Intensifies as Vendors Aggressively Expand Offerings

Table of Contents

Table of Figures: