Mobile Money Transfer & Remittances Markets, Forecasts & Strategies 2009-2014

Table of Contents

Glossary

Executive Summary

• ES1 Introduction
• ES2 What' s New in Mobile Money Transfer?
  • Figure ES1: Total Active Mobile Money Transfer Services and Beyond Split by 8 Key Regions 2008 2010
  • Figure ES2: Mobile Money Ecosystem Operator Types
• ES3 Money Transfers: Setting the Scene
  • ES3.1 Transformation Banking
  • ES3.2 Money Transfer Market Drivers
  • ES3.3 Market Segmentation
    • i National Transfers
    • ii New Segment Sophisticated Financial Services
    • iii International Transfers or Remittances
• ES4 Important New Market Forecast Trends
• ES5 User Forecasts
• ES6 Transaction Value Forecasts
• ES7 Service Provider Revenue Opportunity
• ES8 Moby Money Transfer Ecosystem Players
• ES9 Recommendations

1. Mobile Commerce & Payments Market Trends

• 1.1 Introduction
  • Figure 1.1: Telstra IH 2009 Mobile Revenues Split by Voice and Data
• 1.2 Market Drivers and Constraints
  • Figure 1.2: Mobile Payments: Summary of Market Drivers & Constraints
  • 1.2.1 Drivers
  • 1.2.2 Constraints
• 1.3 Mobile Payments Market Structure
  • 1.3.1 Definition
  • Figure 1.3: Generic mCommerce Payment Process
• 1.4 Segmentation
  • 1.4.1 Mobile Commerce Segments
  • Figure 1.4: Mobile Commerce Market Segmentation
    • i Categories of Mobile Payments
      • a) Remote Mobile Payment Sub-segments
      • b) Point of Sale Payment Sub-segments
• 1.5 Classification of Payment Schemes
  • Table 1.1: Mobile Payment Classification
  • 1.5.1 Remote Mobile Payment
    • i Person-to-Person (P2P) Payment
    • ii Mobile Phone Bill - "D2B" (direct to bill) Payment
    • iii PRSMS (Premium Rate SMS) - Digital Goods
    • iv. Online - Payment for the Mobile Web & WAP Billing
    • v. SMS Payment - Mobile Wallet and Account Based Payment
  • Figure 1.5: PayPal Mobile "Text To Buy"
    • vi.Remote Physical/Mobile Web & WAP Billing
  • 1.5.2 POS (Point of Sale) Mobile Payment
    • i. NFC Payments
    • ii. Text and PIN
• 1.6 On Deck & Off Deck

2. Money Transfers: Setting the Scene

• 2.1 Transformational and Additive Banking
  • Table 2.1: Transformational and Additive Banking
• 2.2 Drivers and Constraints
  • Figure 2.1: Mobile Money Transfer: Drivers and Constraints
  • 2.2.1 Mobile Money Transfer Drivers
  • 2.2.2 Mobile Money Transfer Constraints
• 2.3 Payments in the Underbanked Developed World
  • Figure 2.2: USA Bank Account Ownership
• 2.4 GSMA Mobile Money Initiatives
  • 2.5.1 MMT (Mobile Money Transfer)
  • 2.5.2 MMU (Mobile Money for the Unbanked)
• 2.6 Mobile Money Transfer Services and Trials
  • Figure 2.4: Total Active Mobile Money Transfer Services and Beyond Split by B Key Regions 2008-2010
  • Table 2.2: Total Active Mobile Money Transfer Services and Beyond Split by B Key Regions 2008-2010

3. Vendors & Applications

• 3.1 Introduction
• 3.2 Fundamo
  • i Overview
  • ii Market Update
  • iii Product Update
  • iv Market Issues
• 3.3 Sybase 365
  • i Products and Markets Update
  • ii Market Trends and Lessons Learned
• 3.4 Mi-Pay
  • i Products and Markets Update
  • ii Market Trends
• 3.5 Utiba
• 3.6 Trivnet
• 3.7 Roamware/Macalla

4. Operators & Services

• 4.1 Variety of Operator Types
  • Figure 4.1: Mobile Money Ecosystem Operator Types
• 4.2 Safaricom M-PESA
  • i Service Description
  • ii Service Statistics
  • Figure 4.2: M-PESA Tariff
• 4.3 Smart Money
  • Figure 4.3: SmartMoney Service Features
• 4.4 Western Union
  • i Strategy Insight
  • Figure 4.4: Western Union Customers - Mobile Usage
  • ii Market Feedback
  • iii UK/Kenya Pilot International Service
  • Figure 4.5: Cash2Kenya Pilot Service Screenshot and Phone
• 4.5 Nokia Money
• 4.6 MoneyBox Africa
  • Figure 4.6: MoneyBox P2P Payment Process
• 4.7 Master Card
  • i MasterCard MoneySend
  • ii MasterCard MoneySend Strategy
  • iii MasterCard MoneySend Markets
• 4.8 Yellow Pepper
  • i Latin America Strategy
  • ii Transaction Trends
• 4.9 Celcom
  • Figure 4.7: Celcom AirCash Charges
• 4.10 Phonel US
• 4.11 Visa
  • i Visa Mobile Strategy
  • Figure 4.8: Visa Mobile
  • ii Visa Mobile Money Services
• 4.12 Obopay
  • Figure 4.9: Obopay iPhone Screenshot
• 4.13 Belgacom ICS HomeSend Service
  • Figure 4.10: Belgacom ICS HomeSend Solution
  • Figure 4.11: HomeSend Information & Funds Flow
• 4.14 Globe GCASH

5. Mobile Money Transfer Forecasts

• 5.1 Market Segmentation
  • 5.1.1 National Transfers
  • 5.1.2 Sophisticated Financial Services
  • 5.1.3 International Transfers or Remittances
• 5.2 Methodology
  • 5.2.1 Approach and Assumptions
  • Figure 5.2.1 Approach and Assumptions
  • Figure 5.1: Mobile Money Transfer Market Forecast Methodology
  • 5.2.2 Geographical Splits
• 5.3 Mobile Subscriber Forecast
  • Figure 5.2: Mobile Subscriber Base (m) Split by 8 Key Regions 2009-2014
  • Table 5.1: Mobile Subscriber Base (m) Split by 8 Key Regions 2009-2014
• 5.4 Transaction Value Forecasts for All Mobile Money Transfers
  • Figure 5.6: Total Value of All Mobile Money Transfers p.a. ($m) Split by 8 Key Regions Forecasts 2009-2014
  • Table 5.3: Total Value of All Mobile Money Transfers p.a. ($m) Split by Key Regions Forecasts 2009-2014
  • Figure 5.7: Comparison of National, Sophisticated Financial Services & International Mobile Money Transfer Values (% of total) 2009-2014
• 5.5 Service Provider Revenue Opportunity Forecasts
  • Figure 6.3: Roshan Tariffs
  • Figure 5.4: Zain Zap Tariffs
• 5.6 Total Service Provider Revenue Opportunity
  • Figure 5.5: Total Service Provider Mobile Money Transfer Revenue Opportunity p.a.($m) Split by 8 Key Regions 2009-2014
  • Table 5.2: Total Service Provider Mobile Money Transfer Revenue Opportunity p.a. ($m) Split by 8 Key Region 2009-2014

6. National Money Transfer Forecasts

• 6.1 User Forecasts
  • 6.1.1 Main Trends
  • i Total National Money Transfer Users
  • ii Africa & Middle East
  • iii Far East & China
  • iv Indian Sub Continent
  • Figure 6.1: Number of Mobile Users Making National Transfers (m at year end) Split by 8 Key Regions 2009-2014
  • v. Rest of Asia Pacific
  • vi South America
  • vii Eastern Europe
  • viii North America & Western Europe
  • Table 6.1: Number of Mobile Users Making National Transfers (m at year end) Split by 8 Key Regions 2009-2014
  • Figure 6.2: Number of Mobile Users Making National Transfers (m average) Split by 8 Key Regions 2009-2014
  • Table 6.2: Number of Mobile Users Making National Transfers (m average) Split by 8 Key Regions 2009-2014
• 6.2 Transaction Traffic Forecasts
  • Figure 6.3: Average Number of National Mobile Money Transfer Transactions per User p.a. Split by 8 Key Regions 2009-2014
  • Table 6.3: Average Number of National Mobile Money Transfer Transactions per User p.a. Split by 8 Key Regions 2009-2014
  • Figure 6.4: Total Number of National Mobile Money Transfer Transactions (m) p.a.Split by 8 Key Regions 2009-2014
• 6.3 Transaction Size Forecasts
  • Figure 6.5: Average Size of National Transactions ($) Split by 8 Key Regions 2009-2014
  • Table 6.5: Average Size of National Transactions ($) Split by 8 Key Regions 2009-2014
• 6.4 Transaction Value Forecasts
  • Figure 6.6: Total Value of National Transactions p.a. ($m) Split by 8 Key Regions 2009-2014
  • Table 6.6: Total Value of National Transactions p.a. ($m) Split by 8 Key Regions 2009-2014
• 6.5 Transaction Value per User Forecasts
  • Figure 6.7: National Transaction Value per User p.a. ($) Split by 8 Key Regions 2009-2014
  • Table 6.7: National Transaction Value per User p.a. ($) Split by 8 Key Regions 2009-2014
• 6.6 Service Provider Revenue Opportunity Forecast
  • Figure 6.8: Service Provider National Mobile Money Transfer Revenue ($m) Split by 8 Key Regions 2009-2014
  • Table 6.8: Service Provider National Mobile Money Transfer Revenue ($m) Split by 8 Key Regions 2009-2014
  • Table 6.8: Service Provider National Mobile Money Transfer Revenue ($m) Split by 8 Key Regions 2009-2014

7. Microcredits, Savings & Insurance Payment Forecasts

• 7.1 Sophisticated Mobile Financial Services Defined
• 7.2 User Forecasts
  • Figure 7.1: Number of Sophisticated Mobile Financial Services Users (m at year end) Split by 8 Key Regions 2009-2014
  • Table 7.1: Number of Sophisticated Mobile Financial Services Users (m at year end) Split by 8 Key Regions 2009-2014
  • Figure 7.2: Number of Sophisticated Mobile Financial Services Users (m average) Split by 8 Key Regions 2009-2014
  • Table 7.2: Number of Sophisticated Mobile Financial Services Users (m average) Split by 8 Key Regions 2009-2014
• 7.3 Transaction Traffic Forecasts
  • Figure 7.3: Average Number of Sophisticated Mobile Financial Service Transactions per User p.a. Split by 8 Key Regions 2009-2014
  • Table 7.3: Average Number of Sophisticated Mobile Financial Service Transactions per User p.a. Split by 8 Key Regions 2009-2014
  • Figure 7.4: Total Number of Sophisticated Mobile Financial Service Transactions (m) p.a. Split by 8 Key Regions 2009-2014
• 7.4 Transaction Size Forecasts
  • Figure 7.5: Average Size of Sophisticated Mobile Financial Service Transactions ($) Split by 8 Key Regions 2009-2014
  • Table 7.5: Average Size of Sophisticated Mobile Financial Service Transactions ($) Split by 8 Key Regions 2009-2014
• 7.5 Transaction Value Forecasts
  • Figure 7.6: Total Value of Sophisticated Mobile Financial Service Transactions p.a. ($m) Split by 8 Key Regions 2009-2014
• 7.6 Transaction Value per user Forecasts
  • Figure 7.7: Sophisticated Mobile Financial Service Transaction Value per Use p.a. ($) Split by 8 Key Regions 2009-2014
  • Table 7.7: Sophisticated Mobile Financial Service Transaction Value per User p.a. ($) Split by 8 Key Regions 2009-2014
• 7.7 Service Provider Revenue Opportunity Forecast
  • Figure 7.8: Service Provider Sophisticated Mobile Financial Service Revenue Forecast ($m) Split by 8 Key Regions 2009-2014
  • Table 7.8: Service Provider Sophisticated Mobile Financial Service Revenue Forecast ($m) Split by 8 Key Regions 2009-2014
• 7.8 Incremental Value from Sophisticated Mobile Financial Services
  • Figure 7.9: Incremental Value from Sophisticated Mobile Financial Services Compared to National Mobile Money Transfer (%) Split by 8 Key Regions 2009-2014
  • Table 7.9: Incremental Value from Sophisticated Mobile Financial Services Compared to National Mobile Money Transfers (%) Split by 8 Key Regions 2009-2014

8. International Money Transfer Forecasts

• 8.1 Impact of the Recession
  • Figure 8.1: Remittance Flows to Developing Countries - Growth (%) 2005-2011
• 8.2 User Forecasts
  • Figure 8.2: Number of Mobile Users Sending International Transfers (m at year end) Split by 8 Key Regions 2009-2014
  • Table 8.1: Number of Mobile Users Sending International Transfers (m at year end) Split by 8 Key Regions 2009-2014
  • Figure 8.3: Number of Mobile Users Sending International Transfers (m average) Split by 8 Key Regions 2009-2014
  • Table 8.2: Number of Mobile Users Sending International Transfers (m average) Split by 8 Key Regions 2009-2014
• 8.2 Transaction Size Forecasts
  • Figure 8.4: Average Size of International Transactions ($) Split by 8 Key Regions 2009-2014
  • Table 8.3: Average Size of International Transactions ($) Split by 8 Key Regions 2009-2014
• 8.3 Transaction Traffic Forecasts
  • Figure 8.5: Average Number of International Mobile Money Transfers Sent per User p.a. Split by 8 Key Regions 2009-2014
  • Figure 8.6: Total Number of International Mobile Money Transfers Sent (m) p.a. Split by 8 Key Regions 2009-2014
  • Table 8.5: Total Number of international Mobile Money transfers Sent (m) p.a. Split by 8 Key Regions 2009-2014
• 8.4 Transaction Value Forecasts
  • Figure 8.7: Total Value of International Transactions p.a. ($m) Split by 8 Key Regions 2009-2014
  • Table 8.6: Total Value of International Transactions p.a. ($m) Split by 8 Key Regions 2009-2014
  • Figure 8.8: Worldwide Remittance Value per User p.a. ($bn) 2000-2008
  • Table 8.7: Worldwide Remittances p.a. ($bn) 2000-2008
• 8.5 International Transacting Value per User Forecasts
  • Figure 8.9: International transaction Value per User p.a. ($) Split by 8 Key Regions 2009-2014
  • Table 8.8: International Transaction Value per User p.a. ($) Split by Key Regions 2009-2014
• 8.6 Service Provider Revenue Opportunity Forecast
  • Figure 8.10: Service Provider International Mobile Money Transfer Revenue Forecast ($m) 2009-2014
  • Table 8.9: Service Provider International Mobile Money Transfer Revenue Forecast ($m) 2009-2014

9. Mobile Payments Standards & Forums

• 9.1 Introduction
  • 9.1.1 Who is Doing What?
  • Table 9.1: Overview of Selected Forum Activity
• 9.2 CGAP
• 9.3 ETSI
  • 9.3.1 Members
• 9.4 The GSM Association
  • 9.4.1 Mobile Money Activities
  • Figure 9.1: GSMA Mobile Money Activities
  • 9.4.2 Members
• 9.5 International Organisation for Standards (ISO)
  • 9.5.1 Members
  • 9.6 Mobey Forum
  • 10.6.1 Members
• 9.7 Open Mobile Alliance (OMA)
  • 9.7.1 Members
• 9.8 European Payments Council
• 9.9 The World Bank
• 9.10 Gates Foundation
• 9.11 Further Organisations