Mobile Payment Markets Money Transfers & Remittances 2008-2013

Glossary

Executive Summary

• Introduction
• Mobile Commerce Market Trends
• Money Transfers: Setting the Scene
• GSMA Mobile Money Transfer Initiative
• Market Projections
• Service Provider Revenue Opportunity
• Mobile Money Transfer Ecosystem Players
• Recommendations

1. Mobile Commerce & Mobile Payments Market Trends

• 1.1 Introduction
• 1.2 Market Trends
  • 1.2.1 Tellabs Interview
    • Figure 1.1: Tellabs Mobile Backhaul Solution
  • 1.2.2 Bango Interview
    • Figure 1.2: Bango Analytics User Data Snapshot
• 1.3 Market Drivers and Constraints
  • Figure 1.3: Mobile Payments: Summary of Market Drivers & Constraints
  • 1.3.1 Drivers
    • i. User Demand
    • ii. Increase in ARPU
    • iii. Increase in Retail Basket Size
    • iv. Real Alternative to Cash
    • v. First-time Access to Payments for Many in the Developing World
    • vi. Lower Churn for Mobile Operators
    • vii. Increase in International Money Transfers to Developing Countries
    • viii. Increased Demand for Smartphones
    • ix. Quicker than Cash at Point of Sale (POS)
  • 1.3.2 Constraints
    • i. Availability of Capable Handsets
    • ii. User Experience
    • iii. Lack of Clear Business Model
    • iv. Resistance from Banks
    • v. Lack of Global Technology Standards
    • vi. Financial Regulations & Legislation
    • vii. Support Issues
    • viii. Transactions Costs for the Retailer

2. Mobile Payments: Market Structure

• 2.1 Introduction
• 2.2 Definition
  • Figure 2.1: mCommerce Payment Process
• 2.3 Segmentation
  • 2.3.1 Top Level Segments
  • 2.3.2 Sub-segments
• 2.4 Classification of Payment Schemes
  • Table 2.1: Mobile Payment Classification
  • 2.4.1 Remote Mobile Payment
    • i. Mobile Phone Bill - “direct to bill” (D2B) Payment
    • ii. Premium Rate SMS (PRSMS) - Digital Goods
    • iii. Online - Payment for the Mobile Web & WAP Billing
    • iv. SMS Payment - Mobile Wallet and Account Based Payment
      • Figure 2.2: PayPal Mobile “Text To Buy”
    • v. Person-to-Person (P2P) Payment
    • vi. Remote Physical/ Mobile Web & WAP billing
  • 2.4.2 Point of Sale Mobile Payment
• 2.5 On Deck & Off Deck

3. Setting the Scene for Money Transfers

• 3.1 Introduction
• 3.2 The Unbanked and Underbanked
  • Figure 3.1: USA Bank Account Ownership
• 3.3 Migrant Worker Remittances
  • Figure 3.2: World Remittance Flows ($bn) 2001-2007
  • Figure 3.3: Top 10 Migration Corridors 2005 - Millions
  • Figure 3.4: Top Remittance-Sending Countries ($bn) 2006
  • Figure 3.5: Top Remittance-Receiving Countries ($bn) 2007
• 3.4 GSMA Mobile Money Transfer Initiative
• 3.5 Mobile Money Transfer Services and Trials
  • Table 3.1: Sample of Mobile Money Transfer Services and Pilots/Trials

4. Vendors & Applications

• 4.1 Introduction
• 4.2 North America
  • 4.2.1 Affinity Mobile Interview
    • Figure 4.1: Affinity MADE Platform Enables Basic Banking Applications
    • Figure 4.2: Affinity MADE Platform Mobile Ecosystem
  • 4.2.2 XIUS-bcgi
  • 4.2.3 CPNI
    • Figure 4.3: CPNI PATsend Sample Call Flow
• 4.3 Western Europe
  • 4.3.1 Macalla Interview
    • Figure 4.4: Macalla Platform and Applications
  • 4.3.2 Mi-Pay Interview
  • 4.3.3 Monitise Interview
• 4.4 Rest of Asia Pacific
  • 4.4.1 GFG Group Interview
  • 4.4.2 Utiba
• 4.5 Africa & Middle East
  • 4.5.1 Fundamo Interview
    • i. Overview
    • ii. Markets
    • iii. Products and Applications
    • iv. Strategy
  • 4.5.2 Trivnet Interview
    • Figure 4.5: TRIV Platform™ and Applications

5. Operators and Services

• 5.1 Introduction
• 5.2 North America
  • 5.2.1 Trumpet Mobile Interview
    • Figure 5.1: Trumpet' s Western Union Money Transfer Service
  • 5.2.2 Obopay .
  • 5.2.3 Monitise Interview: Everlink
  • 5.2.4 PayPal and Sprint
• 5.3 Western Europe
  • 5.3.1 Moneytext
  • 5.3.2 Crandy
  • 5.3.3 LUUP
• 5.4 Indian Sub Continent
  • 5.4.1 Bharti Airtel/Western Union
  • 5.4.2 Obopay/YES Bank
  • 5.4.3 Visa
• 5.5 Rest of Asia Pacific
  • 5.5.1 SmartMoney Interview
    • Figure 5.2: SmartMoney Service Features
    • Figure 5.3: SmartMoney Transfer Process
  • 5.5.2 Globe GCASH
• 5.6 Africa & Middle East
  • 5.6.1 Vodafone Interview
  • 5.6.2 MTN Interview
  • 5.6.3 Celpay
  • 5.6.4 MoneyBox Africa
  • 5.6.5 Monitise Interview: Made in Africa
  • 5.6.6 Etisalat

6. Money Transfer Forecasts

• 6.1 Market Segmentation
• 6.2 Methodology
  • 6.2.1 Approach and Assumptions
    • Figure 6.1: Mobile Money Transfer Market Forecast Methodology
  • 6.2.2 Geographical Splits
• 6.3 Mobile Subscriber Forecast
  • Figure 6.2: Mobile Subscriber Base (m) Regional Forecast 2008 - 2013
  • Table 6.1: Mobile Subscriber Base (m) Regional Forecast 2008 - 2013
• 6.4 Service Provider Revenue Opportunity Forecasts
  • Figure 6.3: SmartMoney Tariff Set Extract
  • Figure 6.4: Safaricom Tariff Set Extract
• 6.5 Total Service Provider Revenue Forecast
  • Figure 6.5: Total Service Provider Mobile Money Transfer Revenue Opportunity by Region p.a. ($m) 2008 - 2013
  • Table 6.2: Total Service Provider Mobile Money Transfer Revenue Opportunity by Region p.a. ($m) 2008 - 2013
• 6.6 Transaction Value Forecasts for All Mobile Money Transfers
  • Figure 6.6: Total Value of All Mobile Money Transfers p.a. ($m) Regional Forecast 2008 - 2013.
  • Table 6.3: Total Value of All Mobile Money Transfers p.a. ($m) Regional Forecast 2008 - 2013 .
  • Figure 6.7: Comparison of National & International Mobile Money Transfer Values (% of all) 2008 - 2013

7. National Money Transfer Forecasts

• 7.1 User Forecasts
  • Figure 7.1: Number of Mobile Users Making National Transfers (m) Regional Forecast 2008 - 2013
  • Table 7.1: Number of Mobile Users Making National Transfers (m) Regional Forecast 2008 - 2013
• 7.2 Transaction Traffic Forecasts
  • Figure 7.2: Average Number of National Mobile Money Transfers per User p.a. Regional Forecast 2008 - 2013
  • Table 7.2: Average Number of National Mobile Money Transfers per User p.a. Regional Forecast 2008 - 2013
  • Table 7.3: Total Number of National Mobile Money Transfers (m) p.a. Regional Forecast 2008 - 2013
• 7.3 Transaction Size Forecasts
  • Figure 7.3: Average Size of National Transactions ($) Regional Forecast 2008 - 2013
  • Table 7.4: Average Size of National Transactions ($) Regional Forecast 2008 - 2013
• 7.4 Transaction Value Forecasts
  • Figure 7.4: Total Value of National Transactions p.a. ($m) Regional Forecast 2008 - 2013
  • Table 7.5: Total Value of National Transactions p.a. ($m) Regional Forecast 2008 - 2013
• 7.5 Transaction Value Per User Forecasts
  • Figure 7.5: National Transaction Value Per User p.a. ($) Regional Forecast 2008 - 2013
  • Table 7.6: National Transaction Value Per User p.a. ($) Regional Forecast 2008 - 2013
• 7.6 Transaction Service Provider Revenue Forecast .
  • Figure 7.6: Service Provider National Mobile Money Transfer Revenue Forecast ($m) 2008 - 2013
  • Table 7.7: Service Provider National Mobile Money Transfer Revenue Forecast ($m) 2008 - 2013

8. International Money Transfer Forecasts

• 8.1 User Forecasts
  • Figure 8.1: Number of Mobile Users Making International Transfers (m) Regional Forecast - 2013
  • Table 8.1: Number of Mobile Users Making International Transfers (m) Regional Forecast 2008 - 2013
• 8.2 Transaction Size Forecasts
  • Figure 8.2: Average Size of International Transactions Regional Forecast 2008 - 2013
  • Table 8.2: Average Size of International Transactions Regional Forecast 2008 - 2013
• 8.3 Transaction Traffic Forecasts
  • Figure 8.3: Average Number of International Mobile Money Transfers per User p.a. Regional Forecast 2008 - 2013
  • Table 8.3: Average Number of International Mobile Money Transfers per User p.a. Regional Forecast 2008 - 2013
  • Table 8.4: Total Number of International Mobile Money Transfers (m) p.a. Regional Forecast 2008 - 2013
• 8.4 Transaction Value Forecasts
  • Figure 8.4: Total Value of International Transactions p.a. ($m) Regional Forecast 2008 - 2013
  • Table 8.5: Total Value of International Transactions p.a. ($m) Regional Forecast 2008 -
  • Figure 8.5: Worldwide Remittances p.a. ($bn) 2000 - 2007
  • Figure 8.6: Worldwide Remittances Growth p.a. 2000 - 2007
• 8.5 International Transaction Value Per User Forecasts
  • Figure 8.7: International Transaction Value Per User p.a. ($) Regional Forecast 2008 - 2013
  • Table 8.6: International Transaction Value Per User p.a. ($) Regional Forecast 2008 - 2013
• 8.6 Transaction Service Provider Revenue Forecast
  • Figure 8.8: Service Provider International Mobile Money Transfer Revenue Forecast ($m) 2008 & 2013
  • Table 8.7: Service Provider International Mobile Money Transfer Revenue Forecast ($m) 2008 & 2013

9. Standards & Forums

• 9.1 Introduction
  • 9.1.1 Who is Doing What?
    • Table 9.1: Overview of Selected Forum Activity
• 9.2 ETSI
  • 9.2.1 Members
• 9.3 The GSM Association
  • 9.3.1 Pay-Buy Mobile
  • 9.3.2 Mobile Money Transfer
  • 9.3.3 Members
• 9.4 International Organisation for Standards (ISO)
  • 9.4.1 Members
• 9.5 Mobey Forum
  • 9.5.1 Members
• 9.6 Mobile Payment Forum
  • 9.6.1 Members
• 9.7 NFC Forum
  • 9.7.1 Members
• 9.8 Open Mobile Alliance (OMA)
  • 9.8.1 Members
• 9.9 EMVCo
• 9.10 European Payments Council
• 9.11 Smart Card Alliance
  • 9.11.1 Members
• 9.12 International Association of Money Transfer Networks
• 9.13 Further Organisations