Mobile Payments: Markets, Analysis and Forecast 2008-2013

Table of Contents

1. Mobile payments

• 1.1. Introduction
• 1.2. M-payments reaching the ' critical mass'
  • Table 1. Mobile payment defined
  • 1.2.1. What is an m-payment and how is it processed?
    • Chart 1. Mobile payment adoption survey
    • Chart 2. Mobile payment adoption survey
• 1.2. M-payment: from pilot-phase to commercial launch
• 1.3. M-payment adoption - Japan leads the field
  • 1.3.1.Japan in major m-payment tech push
• 1.4.How m-payment market is shaping
• 1.5.Benefits of m-payment
  • 1.5.1.Benefits to consumers
  • 1.5.2.Benefits to retailers
  • 1.5.3.Benefits to manufacturers and developers
  • 1.5.4.Benefits to network operators
• 1.6.Drawbacks
• 1.7. M-payment adoption
  • Figure 1. The mobile payment landscape
  • 1.7.1.Retailer and customer adoption
  • 1.7.2.M-payment: user-adoption
  • 1.7.2.1.M-payment user-adoption: Nokia and O2 trial
  • 1.7.3. M-payment adoption and the stakeholders
  • 1.7.4.Security is vital to m-payment adoption
• 1.8. M-payment technologies
  • Table 2. Mobile payment technologies comparison
  • 1.8.1. NFC (near field communication)
  • 1.8.2. RFID (radio-frequency identification)
    • 1.8.2.1. RFID in m-payment
  • 1.8.3. Bluetooth
    • 1.8.3.1.Bluetooth in m-payment
  • 1.8.4. IrDA, protocols and standards
    • Table 3. IrDA' s major stakeholders
    • 1.8.4.1.IrFM
    • 1.8.4.2.IrReady
    • 1.8.4.3. IrSimple
  • 1.8.5. FeliCa
    • 1.8.5.1. Mobile FeliCa
  • 1.8.6. Barcode scanning
  • 1.8.7. Pre-paid payments

2. Mobile banking

• 2.1. Mobile banking: m-banking or mbanking
  • 2.1.1. M-banking and scope of its services
    • Table 4. Mobile banking defined
• 2.2. M-banking vs mobile bank
  • Figure 2. Mobile opportunities for financial sector
• 2.3. M-banking - downloaded and pre-loaded
• 2.4. M-banking services offering
  • 2.4.1. M-banking services offering: m-banking at Citibank
    • Figure 3. Mobile banking
  • 2.4.2. M-banking services: how the UK banks moving forward
  • 2.4.3. M-banking services: encouraging results from US trial
  • 2.4.4. M-banking services: reducing reliance on branch-based services
  • 2.4.5.M-banking services - Malaysia in focus
• 2.5.Brazil aims 1 million m-banking users by 2012
• 2.6. M-banking in US
• 2.7. M-banking in South Africa likely overtake internet client base
  • Chart 3. Global telecoms subscriber growth 1982-2013
  • Chart 4. African mobile subscriber growth 1999-2013
• 2.8. M-banking in Japan: the launch of mobile ' New Bank'
• 2.9.M-banking in developing world: linking adoption, impact and use
  • 2.9.1.Pre-paid mobile banking for all
    • 2.9.1.1.Pre-paid spending - a growing market
• 2.10. M-banking - person-to-person payments

3. Mobile wallet

• 3.1.Mobile wallet - the card-in-phone technologies
• 3.2. mWallet and Visa
  • Figure 4. Mobile wallet network map
  • 3.2.1. Visa: m-payment platform and solutions
    • 3.2.1.1 Visa in mobile money transfer pilot in US
    • 3.2.1.2. Visa joins Nokia to deliver m-payment solutions
    • 3.2.1.3. Visa m-payment plan and services for Google' s phone
• 3.3. Visa' s m-payment gains global momentum
  • 3.3.1. Visa' s payWave since launch
• 3.4. MasterCard
  • 3.4.1.MasterCard in m-payments: MasterCard mobile programme
• 3.5. MasterCard PayPass
  • 3.5.1. The spread of PayPass
    • 3.5.1.1. The spread of PayPass - the most recent developments
• 3.6. MasterCard over-the-air provisioning service
• 3.7. MasterCard and security in m-payments
  • Table 5. mWallet standards
• 3.8. Mobile payment forum: Visa and MasterCard to promote m-ayments
• 3.9. JPMorgan Chase
  • Table 6. Mobile Payment Forum members
  • 3.9.1. JPMorgan' s blink
    • 3.9.1.1. Advantages of blink for customers and merchants
• 3.10. TCH and FSTC m-commerce initiative
  • Table 7. Members of clearing house initiative
• 3.11. SEMOPS
  • 3.11.1. SEMOPS - a new concept in m-payments?
  • 3.11.2. Will SEMOPS become a major player?
• 3.12. Japan - NTT DoCoMo' s iD mobile wallet

4. Mobile remittance

• 4.1. Mobile Remittance: What is a mobile remittance?
• 4.2. Remittances' influence on macro and micro-economic activity
• 4.3. Global trends in flow and growth of remittances
  • Chart 5. Growth of global remittance flows 1990-2007
  • 4.3.1. Trends in remittances' flows into recipient countries
• 4.4. Migration patterns and remittances corridors
  • Figure 5. Major bilateral remittance corridors and estimated flows, 2007
  • 4.4.1.Growth of UK-Poland remittance corridor
• 4.5. Drivers of implementation and growth of mobile remittances as single market
  • 4.5.1. Financial infrastructure
  • 4.5.2. Cost reductions and mobile remittances growth
  • 4.5.3. Mobile remittances vs IMTS, and curb on money laundering
  • 4.5.4. Poor conventional financial infrastructure in rural districts: an opportunity for growth in mobile remittances
  • 4.5.5. Mobile Infrastructure and mobile remittances growth
    • 4.5.5.1. Global mobile penetration
• 4.6.Technological developments
  • 4.6.1.The development of m-transaction
  • 4.6.2. Device convergence
  • 4.6.3.Convergence embraces mobile transaction
  • 4.6.4.Low-cost handsets
  • 4.6.5.SMS banking
  • 4.6.6.STK-enabled mobile transaction
  • 4.6.7.IVR banking service delivery
  • 4.6.8.USSD/USSD2
  • 4.6.9.WAP service delivery
  • 4.6.10.Service delivery via J2ME applications
  • 4.6.11. mWallet
• 4.7.Mobile remittances - operator-side types of implementation
  • Chart 6. Mobile remittance value chain
  • 4.7.1.Business models
    • 4.7.1.1.Mobile operator as bearer channel provider
    • 4.7.1.2. Mobile operator as bearer and banking application host
    • 4.7.1.3. Integrating banks into mobile operator hosted platforms
    • 4.7.1.4.MNO adoption of financial institution status
• 4.8.Business model options for financial institutions
  • 4.8.1.Service models
  • 4.8.2. mWallet to mWallet
  • 4.8.3. mWallet to Cash
  • 4.8.4. Cash to mWallet
• 4.9. Financial and mobile industry convergence - control points. and requirements in implementation
  • 4.9.1.Regulatory requirements
  • 4.9.2.Formalising remittance flows

5. M-commerce and m-trade

• 5.1. M-commerce defined
  • Table 8. What is M-commerce
• 5.2. Forms of m-commerce
• 5.3. M-commerce vs e-commerce: advantages and disadvantages
  • 5.3.1. M-commerce vs e-commerce: systems and technologies
    • Table 9. M-commerce vs e-commerce: systems and technologies
• 5.4. M-ticketing - off the rails
  • 5.4.1. M-tickets at O2 wireless festival
  • 5.4.2. Nokia creates live nation - priority m-ticketing
  • 5.4.3. M-ticketing takes flight
• 5.5. M-vouchering: vouchers, coupons and loyalty cards
• 5.6. M-commerce: content purchase and delivery
• 5.7. M-commerce in content purchase: a fast growing business in Japan
  • 5.7.1 Advertising, promotion and information services
    • 5.7.1.1. Advertising
    • 5.7.1.2. The location based services
    • 5.7.1.3. Information services
• 5.8. Mobile brokerage
  • Figure 6. Approaches to mobile brokerage infratracture
  • 5.8.1. M-trading: equities, commodities and forex trade
    • Image 1. Mobile trading
    • 5.8.1.1. M-trading growing fast in India
• 5.9. Mobile auctions
• 5.10. M-commerce and security challenges

6. NFC and RFID

• 6.1. NFC as defined by NFC Forum
  • 6.1.1. How NFC works
  • 6.1.2. Key benefits of NFC technology
• 6.2. NFC application and scope of its services
  • 6.2.1. The case for NFC in m-payment
    • 6.2.1.1. NFC application in mobile ticketing
    • 6.2.1.2. NFC in M-ticketing: success of London trial
    • 6.2.1.3. NFC in m-ticketing for events
  • 6.2.2. NFC use with other devices
  • 6.2.3. NFC application in advertising
  • 6.2.4. NFC in connectivity
    • Figure 7. NFC consumer devices and use
  • 6.2.5. NFC in maximising other platforms and devices
• 6.3. The technological aspects of NFC: What does it evolve around?
• 6.4. NFC and its stakeholders
  • Table 10. NFC Forum' s key members since launch
  • Table 10.1. NFC Forum' s key members since launch
  • 6.4.1. NFC Forum
    • 6.4.1.1. NFC Forum members
  • 6.4.2. NFC stakeholders: Nokia and O2 take the lead
    • 6.4.2.1. Nokia-O2 trial: Oyster on Mobile?
    • 6.4.2.2. Nokia-O2 trial: an insight of future services
  • 6.4.3. NFC stakeholders: US BART trial
• 6.5. NFC-enabled devices
  • Figure 8. NFC-enabled handsets and devices available
  • 6.5.1. NFC devices: mobile phones
  • 6.5.2. NFC readers/writers
• 6.6. Major developments in NFC
• 6.7. RFID
  • 6.7.1. RFID, how it works
    • Image 2. An RFID tag
  • 6.7.2. Mobile RFID
  • 6.7.3. RFID applications and markets
    • 6.7.3.1. RFID in mass transit
    • 6.7.3.2. RFID application in logistics
    • 6.7.3.3. RFID use in supply chain management
    • 6.7.3.4. RFID in sports & leisure ticketing
    • 6.7.3.5. RFID in m-payments
      • Image 3. Nokia 3220 with RFID chip
  • 6.7.4. Big brother - privacy concerns regarding RFID

7. Security and standardisation

• 7.1. M-payment: security and standardisation
  • Table 11. Dimensions of security in mobile payments
  • 7.1.1. Is technology diversification a barrier to development?
• 7.2. Mobile payment security
  • 7.2.1. Security is vital to m-commerce adoption
• 7.3. Security issues: industry should find standardised solution to protect customers
• 7.4. M-payment security: GSMA ' pay-buy mobile' initiative
  • 7.4.1. GSMA trial in Korea
  • 7.4.2. The ' Pay-buy mobile' initiative: the GSMA' s projects and experiments
• 7.5. Handset manufacturers UICC support
• 7.6. M-payment security and user identification
  • 7.6.1. M-payment security: IST' s SecurePhone
  • 7.6.2. M-payment security: AuthenTec and Hitachi' s fingerprint sensor
    • Image 4. Authentec' s fingerprint scanner
• 7.7. Standardisation as an achievable goal

8. Major developments in m-payments

• 8.1. M-payment developments: November 2008
  • 8.1.1. India' s mChek' s PCI DSS 1.2 certification
• 8.2. October 2008
  • 8.2.1. Canadian m-payment pilot
  • 8.2.2. MasterCard' s over-the-air provisioning for mobile
  • 8.2.3. Wausau Financial-ClairMail' s GreenPayments for mobile
  • 8.2.4. Western Union-Orascom' s mobile money transfer pilot
  • 8.2.5. Citi-Obopay mobile P2P fee and pilot
  • 8.2.6. BART Riders NFC payment trial
• 8.3. September 2008
  • 8.3.1. RBC' s mobile payment service
  • 8.3.2. Visa-US Bank' s mobile money transfer pilot
  • 8.3.3. Visa in Google mobile platform
  • 8.3.4. Visa-Nokia' s m-payment- services
  • 8.3.5. Smart Card Alliance Council includes m-payments
  • 8.3.6. M-payment processing solution in Asia-Pacific
  • 8.3.7. NFC pilot in Singapore
  • 8.3.8. The Bancorp Bank, Obopay pre-paid payment card
  • 8.3.9. Consumers interest in m-banking
  • 8.3.10. Fiserv, M-Com partners on mobile money offering
  • 8.3.11. Mobile payment platform
  • 8.3.12. Visa' s new m-payment services
  • 8.3.13. NFC London trial
• 8.4. August 2008
  • 8.4.2. Pulse 2008 debit issuer study
  • 8.4.3. M-remittances and m-banking
  • 8.4.4. Obopay, Grameen m-payments solutions
  • 8.4.5. Fundtech-Firethorn mobile corporate cash management
• 8.5. July 2008
  • 8.5.1. $5M financing for m-payments
  • 8.5.2. WB whitepaper on developing mobile money ecosystems
  • 8.5.3. CPNI m-banking platform
  • 8.5.4. Indian guidelines on m-payments
  • 8.5.5. NFC-based proximity m-payments
  • 8.5.6. India' s stored value wallet
  • 8.5.7. Mobile financial services
  • 8.5.8. Gemalto for NFC mobile-payments
  • 8.5.9. Requirements for NFC handsets
• 8.6. June 2008
  • 8.6.1. Bank of America invests in mFoundry
  • 8.6.1. Mobile financial services for Android
  • 8.6.2. P2P m-payment service
  • 8.6.3. Digby m-commerce platform
  • 8.6.4. FSTC mobile tech initiative
• 8.7. May 2008
  • 8.7.1. Pay by mobile parking
  • 8.7.2. SmartPay utility bill payment service in China
  • 8.7.3. Mobile money in UK
  • 8.7.4. Mobile money transfer in Philippines
• 8.8. April 2008
  • 8.8.1. BaBee pre-paid MasterCard
  • 8.8.2. CyberSource, mPoria partners on m-commerce
  • 8.8.3. Mobile vouchers
  • 8.8.4. Amazon TextBuyIt
  • 8.8.5. Pre-paid mobile phone service
  • 8.8.6. Blaze mwallet
• 8.9. March 2008
  • 8.9.1. Mobile account access
  • 8.9.2. Money transfer in India
  • 8.9.3. M-payments in Malaysia
  • 8.9.4. M-payments and banking project
  • 8.9.5. Mobile money ventures
  • 8.9.6. M-payment services upgrade
• 8.10. February 2008
  • 8.10.1. Rent payment via mobile
  • 8.10.2. Mobile solutions in North America
  • 8.10.3. Citi investment
• 8.11. January 2008
  • 8.11.1. Mobile payments pilot in US
  • 8.11.2. NFC payments and ticketing platform
  • 8.11.3. M-banking and payments
  • 8.11.4. M-payments support for Blackberry
  • 8.11.5. M-banking to Credit unions
  • 8.11.6. Obopay in Indian mobile market

9. M-payment: conclusion & forecast

• 9.1.M-payment - the emerging market
• 9.2.M-payment: from pilot phase to commercial launch
• 9.3.M-payment reaching the ' critical' mass
• 9.4. M-payment' s future growth
• 9.5. M-payment growth and the stakeholders
  • 9.5.1.Consumer demand and adoption
  • 9.5.2.M-payment stakeholder adoption
• 9.6. Opportunities for m-payment stakeholders
  • 9.6.1. Business-to-business applications and opportunities
• 9.7. Benefits and drawbacks
  • 9.7.1.Benefits
    • 9.7.1.1.Consumer benefits
    • 9.7.1.2.Benefits to stakeholders
  • 9.7.2 Drawbacks/shortcomings
    • 9.7.2.1. Possible shortcomings consumers see at this stage
    • 9.7.2.2. Possible shortcomings: service providers/retailers
    • 9.7.2.3. Possible shortcomings: mobile network operators
• 9.8. Forecast
  • Chart 7. M-Payment market forecast 2008-2013
  • Chart 8. Annual mpayments Growth Rate 2008-2013
  • 9.8.1.Where will this growth come from?
    • Chart 9. Share of transactions by service 2013
  • 9.8.2.M-payment growth: the geographical expansion
  • 9.8.3. Lessons to be learnt by the industry

Companies Listed

• 3
• 7-Eleven
• A1 Bank
• Abbey Group
• Agilent
• Alliance & Leicester
• Alltel
• Amadeus
• American Express
• America Online
• AOL
• Arby' s
• AT&T
• au
• AuthenTec
• Barclays
• BancorpSouth
• Bank of America
• Banksys
• Base
• BB&T
• Bharti Telesoft
• Boater' s World
• Bouygues Telecom
• British Airways
• Broadcom
• Bull Hungary
• Burger King
• Cellfire
• CheckFree
• Chiltern Railways
• China Mobile
• Citi
• Citizen' s Bank
• Coca-Cola
• Columbia Card Services
• Comerica
• Compaq
• Cricket
• CrossCheck
• CSAM
• CVS/Caremark
• Danal
• Deloitte & Touche
• Deutsche Bank
• Diners Club
• Dolby
• dotMobi
• eBay
• Ecrio
• Extended Systems
• Firethorn
• First Direct
• First National Bank (FNB)
• Fornax
• France Telecom
• Fraunhofer FOKUS
• Frontier Economics
• Garanti Bank
• Gemalto
• Globe Telecom
• Google
• Grameen Bank
• Groupe d' Economie Mondiale
• GTECH
• Harex InfoTech
• HBOS
• Helio
• Hewlett-Packard
• Hitachi
• Hong Kong CSL
• HSBC
• IDTechEx
• In2M
• Infineon
• Ingenico
• Intrasoft
• IST
• JCB
• JPMorgan Chase
• KALL
• KDDI
• Kereskedelmi es Hitelbank (Commercial and Credit Bank Hungary)
• KeyBank
• KPN
• KTF
• Kyocera
• LaSalle Bank
• LG Electronics
• Libri
• LINK
• Link Evolution
• Lloyds TSB
• MasterCard
• Maxis Communications
• MBlox
• MBNA
• Mcdonald' s
• MCI
• Meijer
• Mellon
• mFoundry
• Microsoft
• Mitsubishi-Tokyo-UFJ
• Mizuho Bank
• MoBeam
• Mobilkom Austria
• MobiPay
• Money Gram
• Monitise
• Morgan Stanley
• Motorola
• Movistar
• MP3NY
• M-Pesa
• MTC-Vodafone
• MTN
• National Bank of Kuwait
• National City
• NatWest
• NEC
• New Bank (Shinginko)
• Nokia
• Nova Bank
• Novalog
• NTT DoCoMo
• NXP Semiconductors
• O2
• Obopay
• OneBip
• Oracle
• Orange
• Oyster
• Palm
• Panasonic
• Pantech
• PayCircle
• PayForIt
• PayPal
• Personal Solutions
• Piraeus Bank
• PNC
• Profitrade
• QUALCOMM
• Raiffeisen Bank
• Regal Entertainment
• Regions Financial
• Ritz Camera
• Rogers Wireless
• Safaricom
• SafePay Systems
• Safeway
• Samsung
• SFR
• Sheetz
• SimPay
• SingTel
• SK Telecom
• Smart Communications
• Smart SMS
• Societe Generale
• Softbank
• Sony
• Sprint Nextel
• SSB
• Starbucks
• Suica
• Sumitomo Mitsui Bank
• SunTrust
• Symbian
• Telecom Italia (TIM)
• Telefonica Moviles Espama
• Telenor
• TeliaSonera
• Tesco
• Texas Instruments
• TextPayMe
• T-Mobile
• Toshiba TEC
• Turkcell
• Unify Media Group
• US Bank
• Valista
• VH-1
• Virgin
• Verifone
• Verizon
• Verrus
• Vimpelcom
• Visa
• ViVOtech
• Vodafone
• Vodafone-Panafon
• Wachovia
• Walgreen
• Wawa
• Wells Fargo
• Westel Mobil
• Western Union
• w-HA
• Wikipedia
• Wind
• WIT-Software
• Xringer
• YourRail
• Zagat
• ZiLOG