Table of Contents
- TABLE OF FIGURES
- Introduction
- I. Silos vs. The Balloon Effect
- A Vision of Enterprise Risk Management
- The Balloon Effect: You Can Count On It-Just Not Where
- The Dark Numbers of Fraud
- II. Quantifying The Quantifiable
- Trends In Issuer-Related Fraud: Some Relatively Good News
- Trends in Online Merchant-Related Fraud
- III. Strategic Implications
- Fixing A Big Hole
- Taking On The Silos
TABLE OF FIGURES
- Figure 1: Credit Card Fraud Solutions Are Just One Element Of Enterprise
Risk Management
- Figure 2: The Balloon Effect: Fraud Solutions Displace Criminal Activity
To New Venues
- Figure 3: Sources Of Fraud: Old Favorites and New Contenders
- Figure 4: Mass Data Compromises Appear To Be Driven By Stolen Property
Rather Than Intentional Fraud
- Figure 5: Fraud Losses, Known And Unknown
- Figure 6: Credit- Related Frauds On Consumers Are Often Overlooked
- Figure 7: Recent Issuer Fraud Losses Have Trended Under 7 Basis Points
- Figure 8: Bank Card Issuer Fraud Loss Expenses Have Remained Within A 40BP
Cost Range
- Figure 9: Bank Card Fraud Expenses Remain Under $1 Billion Despite Rising
Volume
- Figure 10: Bank Card Fraud As A Percent of Outstandings Has Remained Flat
- Figure 11: Bank Card Fraud As A Percent of Chargeoffs Has Remained In a
Narrow Range
- Figure 12: Growth In Online Fraud Has Paralleled Growth In Online Sales
- Figure 13: While Online Sales More Than Tripled In Five Years, Fraud
Declined As A Percentage
- Figure 14: Online Merchants Deploy An Array of Anti-Fraud Tools
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