MVNO Operational Cost Planning: Modelling and Negotiation Strategies for Contracting with Host Mobile Network Operators

Table of Contents

TABLE OF CONTENTS

1. Introduction

• 1.1. The MVNO landscape
• 1.2. MVNO Background
• 1.3. MVNO technology options

2. Wholesale models

• 2.1. Cost Plus model
  • 2.1.1. Cost Plus rate sheet
• 2.2. Retail Minus model
  • 2.2.1. Straight retail minus
  • 2.2.2. Benchmark retail minus
  • 2.2.3. Retail Minus rate sheet
• 2.3. Interconnect
• 2.4. Wholesale incentives

3. Invoicing and Reconciliation

• 3.1. Invoice dispute process
  • 3.1.1. Sample Invoice

4. Environmental considerations

• 4.1. Macro Environmental analysis
• 4.2. Micro Environment analysis

5. Recommendations

• 5.1.1. Knowledge & Expertise
• 5.1.2. Technology solution
• 5.1.3. HNO MVNO rate structure
• 5.1.4. HNO Services list

6. Negotiation tactics

• 6.1.1. Tell them what they want to hear
• 6.1.2. Start high
• 6.1.3. Contract clauses

7. Conclusions

• 7.1. Glossary of terms
• 7.2. Appendix: Wholesale and Interconnect Settlement Calculation

Table of figures

• Figure 1- MVNO technology options
• Figure 2 - Wholesale charges for network activity using the cost plus model
• Figure 3- Segments diagram
• Figure 4- Wholesale charges for network activity using the retail minus model
• Figure 5 - Calculating the straight retail minus
• Figure 6 - Calculating the benchmark retail rate
• Figure 7- Calculation for wholesale rate
• Figure 8- Interconnect charging
• Figure 9 - Wholesale rate variance calculation with Interconnect consideration
• Figure 10 - Example HNO MVNO commercial relationship
• Figure 11- Sample wholesale invoice page 1
• Figure 12 - Sample wholesale invoice page 2